Bathrooms By Premier Reviews - www.bathroomsbypremier.co.uk

★★★★☆
4.1 / 5
77% of users recommend this
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Bathrooms By Premier - www.bathroomsbypremier.co.uk

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Latest Reviews

★★☆☆☆

“Bathroom Redesign and Refit”

Written on: 25/02/2019 by Kaeden162 (1 review written)

I would not recommend this company to anyone. Their Customer Care centre should be called Customer Don't Care. The design was wrong, toilet too big to open and close the door. Wrong size Edging strip for the tiles sent out and took them 4 weeks to replace it. We were told the refurb would take 7-10 days, it took 4 and half weeks. The design is wrong. The Basin should be centre of the wall and is 40-50mm out. The flooring was cancelled 3 times. Sent emails to customer care department… Read Full Review

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★★★★★

“New bathroom”

Written on: 22/01/2018 by Martinb58 (1 review written)

My new bathroom has become a talking point around my family and friends. From my visit to the showroom, having my free design, outlining my requirements and the total installation, I have been very happy with the outcome. At all times the staff were friendly, helpful and willing to listen to my thoughts and input into the whole project. During fitting the workmen made every effort to keep the workspace clean and tidy, using dust sheets where necessary and hoovering up behind them before… Read Full Review

Premierkb's Response to Martinb58's Review

Written on: 24/01/2018

Hi, thank you very much for taking the time to leave us your feedback. We will be sure to pass your praise on to all involved. We always welcome photos of completed rooms and should you have any that you can send in to us we would gladly receive them. Kind regards Premier KB

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★★★★★

“New kitchen”

Written on: 11/12/2017 by IbrahimHarris382 (1 review written)

I am very pleased with the quality of my new kitchen and the fitter is a true perfectionist. He is a very skilled man. However the whole process would have been completed quicker if more than one person had been installing the kitchen… Read Full Review

Premierkb's Comment

Written on: 19/12/2017

Thank you for taking the time to leave us your feedback.
It's great to hear how pleased you are with the quality and installation of your kitchen. We always welcome photos of completed rooms and should you have any that you can send in to us we would gladly receive these at our website. With kind regards Premier KB

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★★★★★

“The young man who installed our bathroom from start to...”

Written on: 18/09/2017 by unLarkin132 (1 review written)

The young man who installed our bathroom from start to finish, was excellent! A multi-talented young man part of a father and son team. His workmanship was excellent with the installation, plumbing and pump installation. And most importantly, he was also an excellent tiler. I understand that he is also able to lay Karndine flooring. The team turned up in good time (despite the distance travelled) and was hardworking and deligent in ensuring that the job was done properly. The young… Read Full Review

Premierkb's Comment

Written on: 19/09/2017

Thank you very much for your feedback. We are unable to locate you on our database from your user name. Please contact our Customer Service Department by phone or email so we can look in to this for you. Thank you

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19Judy's Comment

Written on: 20/09/2017

I purchased a kitchen, bathroom and en suite from Premier.

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★★★★★

“Bathroom”

Written on: 16/07/2017 by ReubenEmery494 (1 review written)

We used premier as they had previously fitted a kitchen and a bedroom. We were delighted when they also added bathrooms to their range. We had cheaper quotes but the computer generated design from Premier helps you to see exactly what you are getting and the quality of their products appear to be good. From design to installation, we cannot fault them. Extremely pleased with the finished product… Read Full Review

Premierkb's Comment

Written on: 02/08/2017

Hi Reuben, Thank you very much for taking the time to review us and give us your feedback.
We always welcome photos of completed rooms and should you have any that you can send in to us we would gladly receive these. Many thanks Premier KB

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★★★★★

“Fantastic”

Written on: 23/06/2017 by Kinleyi481 (1 review written)

Superb job on our cloakroom and bathroom. The designs for both and the items fitted, Roca, were better than we could have ever imagined. The planner talked us through the design after we had explained our needs, and the 3D plans and pricing were shown to us in a clear and concise manner. Fitting was top class, with the fitters keeping us up to date with the installation and making sure we were included on the final placement of the fittings to suit us as individuals. At the end of each day… Read Full Review

Bathroomsbypremier's Comment

Written on: 13/07/2017

Dear Kinleyi481, thank you very much for your feedback. We will be sure to pass your praise on to all involved. We always welcome photos of completed rooms and should you have any that you can send in to us we would gladly receive these. Kind regards Premier KB

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★★★★★

“Fitted bedroom wardrobes”

Written on: 21/06/2017 by Peterstanley2 (1 review written)

Sliding door unit fitted with 3 full length sliding doors including one mirror door with fitted drawers,shelves and dressing table unit enclosed within. Quality is first class and extremely satisfied with end result. The only problem encountered was when the fitted came to fit the pre-made panels etc. The plan drawn up by the surveyor had, unfortunately, not take account of a nearby radiator and using the surveyors plans, the drawers on one unit would not be able to open. This, I feel was a… Read Full Review

Bathroomsbypremier's Response to Peterstanley2's Review

Written on: 13/07/2017

Dear Peterstanley2, thank you very much for your feedback. We apologise for the error made by our Surveyor and this has been noted for further training and we will be sure to pass your praise on to all involved. We always welcome photos of completed rooms and should you have any that you can send in to us we would gladly receive these. Kind regards Premier KB

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★★★★★

“There is no wonder they are called "Premier Bathrooms"”

Written on: 18/06/2017 by NeilDyson (1 review written)

We wanted to update our bathroom as it had been revamped over 20 years ago and was looking dated and with my wife becoming more disabled, was no longer "fit for purpose" We decided to go to a local firm with our ideas to see if they were feasible. We are so glad that we went to Premier. From the planning meetings to the surveyors inspection we always had frIendly professional advice, and when things needed to be adjusted the best alternative was always presented. But then the best bit. The… Read Full Review

Bathroomsbypremier's Response to NeilDyson's Review

Written on: 19/06/2017

Thank you very much for your feedback. We will be sure to pass your praise on to all involved. We always welcome photos of completed rooms and should you have any that you can send in to us we would gladly receive these at our website. Kind regards Premier KB

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★★★★☆

“Quality product and well finshed”

Written on: 13/06/2017 by 455Wyatt (1 review written)

After agreeing on a design, finish and layout we waiting in anticipation for the installation. As a whole the fitting went ok, despite the fitter being provided with some incorrect panels for the wardrobe. This resulted in the installation being delayed by a few days, which was frustrating, but worth the wait, given the end result… Read Full Review

Bathroomsbypremier's Comment

Written on: 19/06/2017

Dear Reviewer, thank you very much for your feedback. We will be sure to pass your praise on to all involved. We apologise for the slight delay that you experienced but are pleased that you are happy with your new room. We always welcome photos of completed rooms and should you have any that you can send in to us we would gladly receive these at our website. Kind regards Premier KB

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★☆☆☆☆

“Do not use these people”

Written on: 23/04/2017 by Lanaa42 (1 review written)

Shocking service, appallingwork, unqualified staff. Dreadful comms. . Refuse to accept any blame. Directors refuse to communicate. Avoid at all costs… Read Full Review

Bathroomsbypremier's Comment

Written on: 08/05/2017

Hi,

We can not locate any clients on our files with this username. Please contact our customer service team as a matter of urgency so we can locate you and discuss any queries you may have.

Bathrooms by Premier

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★★★★★

“Really impressed with the work!”

Written on: 06/04/2017 by Janetj304 (1 review written)

From the sales process all the way through to the survey, installation and finishing touches Premier were great. Lots of attention to detail and the guy that we dealt with throughout the actual install was great at staying in touch and explaining what would happen and when. Minimal mess and a great deal of care to protect the remainder of the house was taken to ensure the least disruption to our daily life as possible. We have already engaged Premier again to remodel or main bathroom later… Read Full Review

Bathroomsbypremier's Comment

Written on: 11/04/2017

Hi, Thank you very much for your feedback. We are unable to locate your file from the username, would you be kind enough to contact me with your Bathrooms By Premier contract number or postcode so that I may pass your praise on to all involved. We always welcome photos of completed rooms and should you have any that you can send in to me I would be very grateful. Kind regards Bathrooms By Premier

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★☆☆☆☆

“PLEASE Don't use this company!”

Written on: 08/09/2016 by Olivernn112 (1 review written)

I recently had a kitchen fitted by Premier Kitchens (who are the parent company of BathroomsByPremier. If you want to keep your sanity please don't even part with a deposit to them. You will kick yourself later, they are a complete nightmare... They took 6 months to finish what should have been a simple supply and fit kitchen. Design mistakes, installation errors and numerous wrong deliveries of door fronts resulted in many days lost from my work, financial losses and serious emotional… Read Full Review

Bathroomsbypremier's Comment

Written on: 12/09/2016

Hi,

We apologise in advance if you have not received the correct levels of customer service and felt the need to leave such a poor review.

Please contact our Customer Service team so we can locate you on our system.

Any work outstanding will of course be attended to in timely manner. Premier KB will always complete the schedule and attend to any warranty or aftersales work that is required.

We look forward to hearing from you.

Premier KB.

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★★★★★

“Beyond expectations!”

Written on: 15/03/2016 by ChrisJo22 (1 review written)

The man who did the actual installation was exceptional. He liased with us on a daily basis to get our views on his suggestions to provide a wow finish to our difficult shaped bathroom. The end product was fantastic we were so pleased with it and he even did the finishing touches such as hanging pictures for us. I can't recommend him highly enough and look forward to him doing our install on our other bathroom too!… Read Full Review

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