Worse experience ever.

Click here if this is your business
★★★☆☆
3.2 / 5
From 5 reviews
60% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

Ileana07's review of Bathroom Supastore - www.bathroomsupastore.co.uk

★☆☆☆☆

“Worse experience ever.”

Written on: 10/06/2022 by Ileana07 (1 review written)

Worse experience ever. I won't buy from them ever again.
I purchased a bath that cost me almost £350 including delivery just to have it break into pieces when to be fitted. Initially, my builder found two cracks in it, and when to remove it just started to break, it barely has any material on it.
I have contacted the customer service which was a very unsatisfactory experience because they won't admit that they are advertising a false description, that the bathroom is 5mm thick but it is not. In certain areas has around 2mm, which definitely is not something I was made aware of. I have been told that no refund will be given or a replacement which left me in the position to spend another probably £350 for a new bath. I have one single bathroom in my home and am also almost 7 months pregnant and unable to use the bathroom for basic needs.
Stay away from this company, it sounds more like a sham.

  • Bath £318

    Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 1