Bathroom City - www.bathroomcity.co.uk Review

★☆☆☆☆
1.4 / 5
6% of users recommend this
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285Meier's review of Bathroom City - www.bathroomcity.co.uk

★☆☆☆☆

“Avoid at all costs Customer service is a joke, we were...”

Written on: 26/11/2021 by 285Meier (1 review written)

Avoid at all costs
Customer service is a joke, we were charged £30.00 to return due to using our own tape for the box as they advised they cannot sell it to another customer (which makes no sense as you will need to open the package to check content and condition and then reseal again).
They were very reluctant to accept a return and also conveniently sent a picture of it smashed up on the day of delivery that way they can keep my money. The salesmen emailed to advise "the picture was taken 20minutes after it arrived" as if it couldn't be damaged in them 20mins?
The clown also mentioned they will dispose of it, knowing full well they will just refurbish the minor damage and sell it on.
They do not value customers but profit, spread the word and stay clear of them

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