Customer service from hell

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Withings Bathroom Scales
★☆☆☆☆
1.0
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0.0% of users recommend this

Travelcustomer's review of Withings Bathroom Scales

“Customer service from hell”

★☆☆☆☆

written by Travelcustomer on 21/09/2013

Six weeks and counting for a resolution to an enquiry about broken scales - they simply provide canned responses repeating the FAQs and refuse to provide a contact number.

Don't believe any assurances that your problem has been 'escalated' from nameless representations on Facebook - I was promised this numerous times with no results.

Possibly the worst customer service I've ever had, and I say that as a Vodafone customer.

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