Mirrors & Glass UK Reviews - www.mirrorsandglass.co.uk

Click here if this is your business
★★★☆☆
3.1 / 5
57% of users recommend this
Click here if this is your business
  • Value For Money

? Ask our helpful community of experts about this product or company
Mirrors & Glass UK - www.mirrorsandglass.co.uk - Ask a question now

Media Gallery for Mirrors & Glass UK - www.mirrorsandglass.co.uk

Mirrors & Glass UK - www.mirrorsandglass.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★★★

“Praise all round”

Written on: 14/03/2021 by FelixA (1 review written)

Praise all round for this company. I ordered a made-to-measure mirror, at a cost only slightly more than a standard size off-the-shelf. Customer communication and service was excellent, with regular updates and personal contact to arrange a convenient delivery (no couriers used). The mirror and fixings have an excellent quality finish. Highly recommended… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Horrible customer service and response. ”

Written on: 01/10/2016 by Williamsay371 (1 review written)

After chasing the status of my purchase all day long on the third day of my purchase,I got my order cancelled as I asked: "if shall I receive my mirror till Xmas?" Inconvenient web site and you have to dig to FAQs- Delivery to see this: Made to measure mirrors can take upto 15 days. Purchases from China make it much faster. Sorry… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“Thank you”

Written on: 21/01/2015 by elterdelta (1 review written)

Just to let you know that I received my order today and that I have been very impressed with your service: I think the actual product is very good value for money and the delivery-whilst relatively expensive- is well worth the price. I don't think I have ever received a better packed product!! So well done-a great product and service and I will definitely recommend you when I get the chance… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“Excellent product”

Written on: 09/01/2015 by jkman (1 review written)

Ordered a shower screen and door with hardware for installing in our new loft conversion from start to finish received excellent customer service and technical help. I will recommend mirrors and glass uk to my friends and family… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Useless Company”

Written on: 06/01/2015 by Caroline_BidTV (2 reviews written)

After a long time and much aggravation, I got this message: "Please do not attempt to threaten us with false reviews about my company. I recommend to you seriously that you do not contact us again. please find another company to purchase your glass. We do not wish to do business with you." Be very careful about ordering online. … Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Run For The Hills”

Written on: 09/04/2013

I ordered 4 mirrors and 4 glass shelves from Mirrors & Glass UK. There was a delivery date required. I called Mirrors & Glass and he assured me they could deliver these items by the date required. Two days before the date I called them again and he assured me that they would be delivered. On the delivery date I called to see where they were and he then informed me that they could not get the shelves. He was at that point unable to confirm a delivery date. He then agreed to refund me my… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Ph767876's Comment

Written on: 25/04/2013

This gentleman ordered 4 Mirrors requiring holes to a drawing not just a case of standard 4-holes in the corners, on the same order the gentleman also ordered 4 toughened glass shelves with a corner cut out on each piece same again a drawing followed for us to process he then put on the customers notes section of the order please can i have these items as soon as possible there was no mention of a strict timescale if he had told us a date when he needed them we would have contacted him straight away and refunded the gentleman, i am not quite sure when he rang the sales team maybe 2-3 days after the mirrors and glass shelves were cut and awaiting to be processed to say when he needed them, when we could not meet the deadline he said he wants a refund which we refused because the items had been cut, after 2-3 weeks pay pal let us know about a charge back and thankfully they looked into the matter and we was ok he then contacted the sales team after losing the appeal with pay pal with threats of giving us bad reviews if we did not refund him. Managing Director.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Stainlessfabs's Comment

Written on: 26/04/2013

I ordered the mirrors, you agreed to supply them in time. You then said you couldn't, and agreed to refund. You then sent them to me. I refused them and you kept the money. You then denied any of the above and now are trying to justifie why you do not need to provide the quality of service you say you do. The original post is a truthful and factual account of how you behaved with me and is here to surve as guidance and advise for others.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
Read 2 Comments
★★★★☆

“MIRRORS & GLASS UK LIMITED”

Written on: 22/02/2013 by FrankFrankFrank (1 review written)

I came across this company on line and found their website easy to navigate, their photographs and descriptions of the various types of mirror were comprehensive, plus a facility to ask a question about any aspect of it. Once I had decided to order a bathroom mirror (shaped top mirror £99.95) I chose one of their payment options and went ahead and ordered. The postage was free on this particular purchase. Five minutes later my phone rang and I couldn't believe it, It was them thanking me for… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
overview