Dreadful from start to finish

Click here if this is your business
Santander
★☆☆☆☆
1.3
8.0% of users recommend this
  • Ease of Use

  • Customer Service

  • Value For Money

Click here if this is your business

MToyer's review of Santander

“Dreadful from start to finish”

★☆☆☆☆

written by MToyer on 01/11/2022

Dreadful from start to finish. Switched to them with a requested switch date of 23-9-22. This was postponned until 4 October due to the 1 DAY bank holiday on the 19 September due to the funeral despite the fact that this was announced (10 Sept) before I even requested the switch. The bank account opened on the 14 September. They then re-instated a standing order I cancelled and blamed HSBC. They then had the absolute cheek to charge me the £2 account fee as the account had been open for 1 month (although completely unusable for most of that time).
Dreadful customer service.
Avoid the free cash isnt worth the incompetence

  • Ease of Use

  • Customer Service

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0