Written on: 30/05/2012 by Happymama (1 review written)
I was extremely happy today when i could ring up and make extra repayments on my home loan over the phone. Gone are the days when you wait for the forms in the mail and then fill them out and post then back.
The Customer service was fantastic!
If you fix your loan you can make up to $10,000 in payments each yr. If you leave it variable you can make extra repayments up to as much as you like.
I love HSBC as we have been with them for over 8yrs now. Communication and politness, is the key to having a great relationship with your bank.
As rated by our community of reviewers
" Over 2 hours waiting in a queue " Read More
" Beware - designed to nudge you onto the full interest rate " Read More
" Don’t open a barclays account " Read More
Written by Pauldoesnotcare
" Worst choice if you need any help - ever " Read More
" Santander’s core values are incompetence, inefficiency. " Read More
Dingding1's Response to Happymama's Review
Written on: 15/06/2012
They will be fine until you actually need them.
Southeasternwoman's Response to Happymama's Review
Written on: 27/08/2012
I agree with DingDing1. All banks will welcome anyone with open arms who wants to give them additional funds. This bank are one of the worst for helping their good customers who might have fallen on hard times for one reason or another.