Absolute rubbish

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HSBC Bank
★★☆☆☆
1.6
From 196 reviews
18.0% of users recommend this

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Ollie999's review of HSBC Bank

“Absolute rubbish”

★☆☆☆☆

written by Ollie999 on 18/03/2022

Online banking app not working so I tried to call and a robot answered the phone and wouldn't let me speak to anyone. It just kept telling me to log on to the online banking app. How? I tried calling telephone banking to make payment and exactly the same robot told me to use the online banking app to make payments. Ridiculous. I registered a complaint on the website and it said someone would get back to me within 5 days. Absolute garbage customer service

  • Ease of Use

  • Customer Service

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