Not great

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Surrey12's review of Coutts Bank

★★☆☆☆

“Not great”

Written on: 07/02/2020 by Surrey12 (1 review written)

Coutts are not interested in providing banking services, they want you to place money with them to manage, unless you use them for discretionary management, they have no interest. As private bankers you would be better off with a high street retail bank. I have been with Coutts for many years and find them somewhere between incompetent and useless. I would not recommend them. One strong point is their banking software that is the best I have used, quite intuitive to use but no return on cash deposits and minimum balances make them an expensive luxury buy. If the personal banking relationship were nythong more than a named adviser, it could be interesting but sadly they are of no use, they also change regularly.

  • Ease of Use

  • Customer Service

  • Value For Money

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