Excellent Bank!

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★★☆☆☆
1.9 / 5
25% of users recommend this
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  • Ease of Use

  • Customer Service

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scgf's review of Co-operative Bank

★★★★★

“Excellent Bank!”

Written on: 01/09/2020 by scgf (2 reviews written)

User error. That's why people have a bad experience with a bank. I love the Co-operative Bank. I love that when I call I talk to a very friendly customer service representative based in Manchester. They say people from the North of the UK are more friendly than from down South and that is so true. I can't say I have had a single problem - but then I don't even use my overdraft, let alone exceed it. If you break the rules, you will have a bad time with any bank. They're not charities.

Most of all I love the Co-operative Bank's ethical policy. I know they're owned by hedge funders now, but I am more happy with them than with Triodos Bank, where shady stuff goes on in Asia that customers are not aware of. The Co-operative supports local events like Manchester Pride, charities which support the homeless and many others.

To summarise, behave yourself and you'll love them.

  • Ease of Use

  • Customer Service

  • Value For Money

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