Written on: 11/05/2022 by rjh39 (13 reviews written)
Wanting and needing to reach fraud dept, tried 3 times in a week, since the new online auth system launched, no reply from their fraud dept, all 3 calls waited on hold over an hour and gave up. Went into branch they tried but said i'd have to be there to take the call once it connected - they never got a reply either... So lloyds fraud is a fraud - if my call "is important to you" - employ more staff to take customers calls reporting fraud issues..... Simple. So take your banking elsewhere.. Lloyds is a joke atm
As rated by our community of reviewers
" No reply, waiting over an hour " Read More
Written by rjh39
" Missing money and terrible customer service. " Read More
" DO NOT WASTE YOUR TIME! " Read More
" 0n-line contact " Read More
" Nobody is contactable " Read More
Written by RichardABC98