Written on: 01/03/2017 by karenc606 (2 reviews written)
Opened the " Reward" current account on the promise if I fulfilled their criteria I would receive £100 reward . All criteria met , however as their switching serviced failed and I had to transfer my direct debits myself. They have used that excuse no to pay . Explained it was their fault not mine , I pay in £1850 pcm and have more than 2 direct debits but the computer says no. It is a feeble excuse not to pay so guess what ... this new customer is moving . Customer Service is appalling
As rated by our community of reviewers
" No reply, waiting over an hour " Read More
Written by rjh39
" Missing money and terrible customer service. " Read More
" DO NOT WASTE YOUR TIME! " Read More
" 0n-line contact " Read More
" Nobody is contactable " Read More
Written by RichardABC98