Halifax Bank Current Account

Been with Halifax for about a year and my partner with them for six months. We always find them unfriendly and unhelpful especially the Stockport branch.

We went in today to pay in and as usual, we were met with unfriendly door staff who always try to make things as difficult as possible.

today she went too far and the counter staff just sniggered so we both ended up closing all our accounts there and then on the spot. they forget they need us as customers but we don't need them. if your unhappy it's easy to swap banks so just do it.

Opened the " Reward" current account on the promise if I fulfilled their criteria I would receive £100 reward . All criteria met , however as their switching serviced failed and I had to transfer my direct debits myself. They have used that excuse no to pay . Explained it was their fault not mine , I pay in £1850 pcm and have more than 2 direct debits but the computer says no. It is a feeble excuse not to pay so guess what ... this new customer is moving . Customer Service is appalling

Halifax online calculator of "how much can i borrow" for mortgage is greatly different from the really application.

I decided to open a joint bank account so followed Halifax on line services. It authorised the account but would not allow me to select a branch. I then had to call customer services. Upon calling it is a known error- but apparently I could spend a further 30 mins on the phone trying to open the same account. I cant resolve this online as it wont allow me to try again for 72 hrs. So I know have this noted on my credit score, but because the website has a known fault, I cant simply open my account. This is just not good enough for a bank! If I have encountered issues at this stage, why would I wish to continue when most of my baking is done online???

Recently opened an account with the switch service, this was. It completed as promised and I ended up informing half my providers of my new bank details.

When fraud occurred on my account the service was horrific, 1 hour wait for the fraud dept, when eventually through to them was greeted with being called a liar and refusing to help. Ended up making a formal complaint and yet again waiting for a formal response.

I recently went to put some money in to my account to pay a standing order when I arrived the bank was shut for refurbishment of which they never imformed me I rung the bank up and eventually got through to bunch of idiots he told me go to my nearest branch put some money in I told him there was no way I could get 30 miles away before the bank shut he then said pay through on line banking I told him I was not I had no way of doing this after the six time of him asking this I told him which bit of I don't have perversions to do this do you not f understand then his boss came on he said he will do is best to help me I said to him are you going to let standing order go through only for 20 pounds bearing in mind iv been a customer for 20 year never overdrawn and at somepoints they had fifty thousand pounds of my money never paid me 1 p interest he said no Halifax are a shower of sh and I would not recommend them to any body

Halifax, what can I say. I thought they were the bees knees. after having monies taken from my account without my consent, they duly got it back.

Now money has been put into my account, according to them ( HALIFAX ) by fraudulent means. They have closed my account and told me to look for another organisation to bank with.

With them I had an overdraft facility of 1750.00, I recently got paid my monthly salary of approx. 2400.00. I used about 1400.00 on the monthly bills etc. and now have no money available until the end of the month.

I have 3 children, hardly any food, no petrol to get to work.

I explained that this decision to close my account would put my family and myself in financial difficulty, the response was " there is nothing we can do, this is the HALIFAX procedure. goodbye".

I would like to no, can they put people in this position with no prior notice or chance of negotiation.

Halifax Bank's Current Account "Service" and Customer "Services"

Can't get a bank statement to us within a week of it's being printed, and often longer, stopped my card because there's been fraudulent activity on it, didn't tell me - said that they couldn't reach me by phone - I'm disabled and at home all the time, with the same number we've had for years, said that they're written to explain - they hadn't, took me a day to get through to the Fraud Dept ( in N Ireland!), can't get through to complaints people - spoke to 4 yobs today, all of whom except the last were "the wrong person to deal with this", last was obstructive, hard to understand and over and over asked for details from this month's statement, whose non-arrival I was trying to complain about.

He had our names, address, post-code, phone number, email number, bank account number, sort code - I had today's balance on that account, a list of our standing orders and direct debits but I FAILED security - this after over an hour being pushed from one yob to another. And we are high-worth customers with a top credit rating!!!

We are moving banks - I'd advise anyone who's not with them to avoid them like the plague. At Our ages - 70s and 80s, we don't need this and we HATE rudeness and stupidity, which is all that Halifax appears to do.

I started off with a Cardcash account and went to an Reward Account when I turned 18 (was called something different then but cant remember). I have never had a problem, they always say beforehand if their will be down time and I always get messages asking to change password to keep account as secure as possible (never been hacked yet). There was one time when I tried paying off my MasterCard but I had entered the account number wrong so the money kept bouncing causing me to not pay off the minimum balance by the correct day, I rang them up the next day and they could see my failed 3 or 4 attempts at paying so they refunded me the late payment charge. Last week I went in to just see how much I could borrow for a mortgage and the guy was very friendly. So as you can tell from this review, I have never had a problem with Halifax and will continue to be with them for the foreseeable future.

The Halifax Clarity appears as a very useful card to hold. But that is ONLY if you are not already a Halifax customer!

I have had a Halifax Gold card for many years, spend about £2000 per month on their card and pay it off in full each month and don't exceed my credit limit. I also have a current account with the Halifax with over £10k balance as well as an ISA . I expected that I would be classed as a valued and trusted customer! Unfortunately that is not so!

If you already hold a Halifax card and want to change to the Clarity card then stand by for a lot of problems!

To change you don't just ask as they have changed their procedures several months ago. You have to cancel your existing card first and then apply for the Clarity.

You then wait 30-60 days to see if they will accept you for the Clarity card.

There is no guarantee that they will accept you. In fact a marker on my account implies that I will not be accepted for the Clarity so I would end up with no card at all.

This is totally out of step with all the other major banks who let you upgrade from one type of card to another.

This even includes Lloyds, which together with Halifax is part of the RBS group. Lloyds even allow you to hold two of their cards!