Wait i weeks fora proper decision to an early release of fin

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Lacroix1992's review of Aldermore www.aldermore.co.uk

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“Wait i weeks fora proper decision to an early release...”

Written on: 17/09/2021 by Lacroix1992 (1 review written)

I will be withdrawing my money as soon as I can. I have hit hardship and the company refuse to reply and consider my circumstances to release funds from a fixed rate account. Even though another bank Shawbrook who have been brilliant have said my circumstances do qualify under hardship provisions. Aldermore have done nothing but stall continually and fail to reply in their business day guidelines. I will be now making a complaint to the Ombudsman as even trying to make a complaint with them has been difficult with no one replying to me!!!!!!!

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