still waiting!!!!!

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Guest's review of Wheelwright - www.wheelwright.co.uk

★☆☆☆☆

“still waiting!!!!!”

Written on: 16/06/2014

had a set of wheel from this company which had fake split rim bolts,decided to refurb the wheels and asked for a replacement set which was agreed would be sent out-still waiting and that was 4 months ago.found it very difficult to actually get through and speak to someone and had to send over 10 emails before any sort of reply,the first of which told me to contact the german branch.dreadful customer service!

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Wheelwrightuk's Comment

Written on: 18/06/2014

Hi, can you please email your issue and explain the issue fully, marking it for the attention of the Sales Manager? Can you clarify the wheel in question and who you spoke to regarding this issue in your email please? We take customer service very seriously here and have no record of this that we can find - we will do everything we can to rectify the situation if a solution is available.

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