Ahmed Tours & Travels Reviews - www.ahmedtours.com

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Latest Reviews

★☆☆☆☆

“Avoid if you don't want to ruin your Hajj”

Written on: 24/08/2019 by mh_raza (1 review written)

We had a very bad experience with Ahmed Tours. We went to Hajj with these guys in 2019 (this year). They promised that we will get 4 star hotels in Mecca and Medina. However, the hotel we got was the worst I have ever stayed in my life.  The hotel was not just dirty but also it had a major hygiene and health and safety issues. The food during our Mecca stay was really bad, the food in Medina was relatively better. The management is rude, unprofessional and not ready to listen to any… Read Full Review

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★☆☆☆☆

“WORST COMPANY FOR HAJJ”

Written on: 29/08/2018 by Dalia1973 (1 review written)

Aslam o Alaikum This Ahmed group have 6-8 sub companies with different names i.e Al Haram, Al Harmain etc. Hajj is compulsory once in the life but don't ruin it with this group or with it's sub companies. Me and my family came back on 25-08-2018 when we meant to come back on 27th due to these people book our flights 2 days early. In 2 weeks package we went from Stansted Airport in PEAGUSES airline the worst airline I've seen in my life, you have to pay for everything even for water… Read Full Review

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Aaaaz's Comment

Written on: 30/08/2018

Salaam, I totally recognise this review and it's accurate because I and my wife were on the same package as this brother. They told us to have sabr and this was certainly required to deal with their disorganisation and the resultant waiting, waiting and more waiting for them to get their act together. They try to blame it all in the Saudis but it's not the Saudis -i it's them. They are clueless about customer service and have no empathy for hujjaj who are so thrilled to be at the holy sites looking to maximise their Ibadah.

I could not believe the ridiculous flight schedule we had to take but I do think it was a calculated tactic to bring us in a day late and save a hotel night. Likewise the trip was cut short to save a couple of nights. It is very sad to see brothers capitalising on their fellow Muslims' trip of a lifetime for bottom line profit with no consideration to duty of care to their customers or any consideration to enabling them to have a spiritual and fulfilling experience due to the anger and resentment they regularly caused us all.

I believe the accommodation was a health and safety risk and the food may have caused food poisoning (a number of co-travellers are now very sick).

A British company has minimum standards to adhere to but the proprietors of this company has no inclination to meet its duties and will cut corners at every opportunity. THEY DONT CARE about us and this leaves a really bad taste in the mouth.

DO NOT TRAVEL WITH AHMED TOURS!!!

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Hope2018's Comment

Written on: 09/09/2018

Every bit of this review is true. Honestly I’m still traumatised from my experience with them.

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