Abandoned In Our Paris Hotel

Click here if this is your business
★☆☆☆☆
0.9
0.0% of users recommend this
  • Customer service

  • Overall cleanliness

  • Value For Money

Click here if this is your business

104Wallace's review of Paris, Charles de Gaulle Airport

“Abandoned In Our Paris Hotel”

★☆☆☆☆

written by 104Wallace on 05/08/2014

Arriving in Paris, out Shuttledirect driver was waiting for us. A pleasant chap who delivered us to our hotel.
However, on the morning of our pick-up, despite a reminder call to the shuttledirect office, no-one turned up at our pick-up time! We waited & waited......40 minutes late the car turned up, but the driver said he couldn't take us because "You haven't paid!" We showed him our receipt, but to no avail! With our wives in tears, we asked the concierge to call another cab. Phew! Thankfully it turned up, and despite being charged a lot extra, we arrived at Charles De Gaulle airport 45 minutes before our flight was due to leave! We made it by the skin of our teeth..DESPITE SHUTTLEDIRECT!
When we got home we contacted Shuttledirect who apologised for the "misunderstanding" and refunded us for half of our original outlay.
NEVER AGAIN....MY ADVICE......USE ANYONE EXCEPT SHUTTLEDIRECT!

  • June 2014

    Date of use (month/year)

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0