Awful airport with inefficient, nasty French people

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zeStrickland458's review of Paris, Charles de Gaulle Airport

★☆☆☆☆

“Awful airport with inefficient, nasty French people”

Written on: 01/01/2018 by zeStrickland458 (1 review written)

I can't say enough terrible things about this awful place.

We landed here with 2:45 until our next flight. More than enough, right?

Guess again. We landed in a field in the middle of nowhere, and were put on a bus. Apparently there were only a few buses, so all 350+ people on our massive aircraft for an intercontinental flight were offloaded ~20 at a time. It took over 30 minutes just to get on a bus.

Next, we drive for 6 minutes only to merge in a traffic jam inside the airport. I could've walked to the terminal from there in 15 minutes, but we were forced to sit inside the bus for the next HOUR moving a few meters every minute until we were finally at the terminal entrance.

There, we saw that we had to go through customs again, and the line was literally snaked around the terminal building. There wasn't an airport person in sight to manage anything, so there were plenty of rude/stupid people who cut in line. What are you going to do? Scream at them and be removed from the airport?

Over 3 hours later, we were finally at our departure gate. Thank god our plane was delayed or we would've missed our second intercontinental flight.

Our way back was no better. Our incoming flight was delayed, and while we didn't have to offload into a bus in a field somewhere this time, we did have to go through customs again. At the place where you put your stuff into a bin onto the belt, there was an extremely rude guy barking at people. Just a total jerk. When I told him I didn't appreciate being barked at, he purposely moved my wife's bin into the "extra check required" lane and we ended up waiting 30 minutes for her back to be checked. The people at the end of that lane were equal jerks, with the bags just sitting there (!) while they nothing. One lady was about to miss her flight and was pleading with them to just grab her bag and check it, but they ignored her and just laughed.

On to the shops. You know how in the US, if you're standing in a shop, someone will smile at you and welcome you? How if you are standing in front of something that someone needs, they will smile and say "sorry, could you please move just a bit for me" or something like that? Well, not here. Shop personnel will ignore you. They will literally invade your personal space to place an item on a shelf behind you. I guess asking "excuse me please" is too much to ask, eh?

Do not fly through this third world dump. There's nothing here but arrogant French people, who somehow think their incompetent and pathetic airport is world-class and gives them the power to belittle you and treat you like dirt.

  • Dec 2017

    Date of use (month/year)

  • Poor

    Transport links

  • Average

    Range of shops

  • Poor

    Eating facilities

  • Customer service

  • Overall cleanliness

  • Value For Money

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Veronicafarrelly-Sztyblewsky's Comment

Written on: 03/10/2020

Wow, good thing I didn't land here and actually landed at Orly instead.

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