Improved

Click here if this is your business
★★☆☆☆
2.3
38.0% of users recommend this
  • Customer service

  • Overall cleanliness

  • Value For Money

Click here if this is your business

Guest's review of Newcastle Airport

“Improved”

★★★★☆

written by on 02/04/2013

The new security area has greatly improved the time taken to clear security.
On the last two occasions we returned to Newcastle, there were more staff on passport control and passengers were cleared quickly and pleasantly.
Both of these improvements meant a more pleasant experience using the airport.
The only downside was on collecting our baggage on the evening of 22 March 2013, the security doors through customs were locked. I think all the baggage had been collected and a large queue had formed before the doors were opened - leaving a lot of frustrated passengers.

  • March 2013

    Date of use (month/year)

  • Good

    Transport links

  • Average

    Range of shops

  • Average

    Eating facilities

  • Customer service

  • Overall cleanliness

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 1