Great service for mobility impaired passengers

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Praterbs8's review of Newcastle Airport

★★★★☆

“Great service for mobility impaired passengers”

Written on: 23/11/2019 by Praterbs8 (1 review written)

Went to Newcastle to fly out to Paris with an elderly relative. Asked at the information area if there were any wheelchairs available as he found he was unable to walk far. The service we got was excellent. A young man helped in an efficient and smooth manner. Got us to the gate and gave all our details to the next steward who helped us aboard. Not only that, but found out they had contacted our destination so the next team was waiting for us.
Outstanding service, friendly staff and definitely smoothed our journey.

Only gripe was the car parks. Went to get rental car and pick up my relative at the doors and had to pay for a stay of about 5 minutes. Very unreasonable for drop off/ pick up area.

  • Nov 2019

    Date of use (month/year)

  • Average

    Transport links

  • Average

    Range of shops

  • Average

    Eating facilities

  • Customer service

  • Overall cleanliness

  • Value For Money

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