Terminal 5 is ok, as long as you're in a premium cabin

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Heathrow Airport
★★☆☆☆
1.7
25.0% of users recommend this
  • Customer service

  • Overall cleanliness

  • Value For Money

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zaraklein's review of Heathrow Airport

“Terminal 5 is ok, as long as you're in a premium cabin”

★★★☆☆

written by zaraklein on 27/06/2012

I spent 6 hours in transit at Heathrow Airport this week, most of that time I was in Terminal 5 waiting for my connection to Madrid. I must say the airport looks amazing but if you look closely there are almost NO facilities for economy passengers. There is very little seating and lots of bars and restaurants.

I was in BA Club World so I had a whole floor of comfy sofas etc. The wierd thing is all the shopping is really high.end (prada, Harrods etc), but all the premium class passengers just go straight to the lounge. Surely there should be more "high street" type products..

  • June 2012

    Date of use (month/year)

  • Good

    Transport links

  • Poor

    Range of shops

  • Good

    Eating facilities

  • Customer service

  • Overall cleanliness

  • Value For Money

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