AWFUL SECURITY ARRANGEMENTS

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Dicksonls271's review of East Midlands Airport

★☆☆☆☆

“AWFUL SECURITY ARRANGEMENTS”

Written on: 24/02/2017 by Dicksonls271 (1 review written)

HUGE LINES AT SECURITY AT RUSH HOUR THROUGH INCOMPETENT STAFF AND POOR PROCESS. STAFF UNFRIENDLY AND UNHELPFUL. BADLY TRAINED. NOT CAPABLE OF REACTING TO NEEDS OF PASSENGERS. IN COMPARISON TO MY NORMAL EXPEREINCE AT EAST MIDLANDS 20 FEB 17 AT 0800 WAS VERY BADLY ORGANISED.

MAYBE 25% OF THE STAFF WERE EFFECTIVE, REMAINDER CONTRIBUTED ( AND APPEARED TO DELIGHT IN ) SLOWING UP THE WHOLE PROCESS - ONE GUY REFUSING TO MOVE ANY OF THE TRAYS HIMSELF.

NEEDS SORTING WITH IMPROVED TRAINING OR GET ANOTHER SECUIRTY CONTRACT SORTED PDQ.

  • FEB 2017.

    Date of use (month/year)

  • Customer service

  • Overall cleanliness

  • Value For Money

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Johnbernard123's Comment

Written on: 19/07/2017

Fully agree - rude and unhelpful at security. Airport has become too busy for its own good and I now avoid it twice per month

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