What a shambles

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East Midlands Airport
★★☆☆☆
2.2
From 53 reviews
34.0% of users recommend this

  • Customer service

  • Overall cleanliness

  • Value For Money

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PaulPrice4444's review of East Midlands Airport

“What a shambles”

★☆☆☆☆

written by PaulPrice4444 on 09/07/2022

Very disappointing first visit to this airport. Security staff barked at my partner, no hint of civility from two of them. Male toilet cleaner shouting down a corridor at female passengers.
Delays.
No explanations for delays.
No announcements.
Other staff barking at passengers.
Eventually told inbound flight delayed but only after an hour and 10 minutes in a queue and a passenger had to request this information.

  • July 2033

    Date of use (month/year)

  • Customer service

  • Overall cleanliness

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