Barcelona

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★★☆☆☆
1.7 / 5
20% of users recommend this
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  • Punctuality

  • Easy to find

  • Comfort of journey

  • Customer Service

  • Value For Money

Spencer400's review of World Air Transport www.world-airport-transfer.com

★☆☆☆☆

“Barcelona”

Written on: 28/09/2017 by Spencer400 (1 review written)

This outfit left us without a ride in Barcelona. Their ride request asked for flight arrival time, but they didn't allow any time for clearing immigration, etc and in our case a lost bag. I went out and looked for the driver to let them know we were delayed, but didn't see them. I then emailed them that we were delayed due to the lost bag. Their response was that their driver had left because we had taken longer to show up that the 1 hour after arrival (per their weasel words). If I'd seen their poor ratings I would never have booked them. I told them I wanted a refund, but would use them for the return, but they would make no allowance. They did refund the return trip costs.

  • BCN

    Airport

  • Punctuality

  • Easy to find

  • Other

    Type of vehicle

  • Comfort of journey

  • Customer Service

  • Value For Money

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