Nobody showed up

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  • Punctuality

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dwalcot's review of World Air Transport www.world-airport-transfer.com

★☆☆☆☆

“Nobody showed up”

Written on: 20/08/2017 by dwalcot (1 review written)

Booked a transfer from Guatemala City Airport to Antigua which was confirmed and money taken out of account on day of flight. Upon arrival at the airport there was no driver waiting for me. I waited for 30 minutes after which time I booked a transfer with a separate company that ended up being half the price. I was unable to call the numbers provided as my phone does not work internationally. When I emailed them to ask for a refund I was denied as they said I had taken a separate service, despite that fact their driver never showed up. Terrible company, will take your money then act like it's your fault.

  • Punctuality

  • Easy to find

  • Customer Service

  • Value For Money

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