Uber Reviews - www.uber.com

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★★☆☆☆
2.4 / 5
40% of users recommend this
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  • Punctuality

  • Easy to find

  • Comfort of journey

  • Customer Service

  • Value For Money

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Latest Reviews

★★★★☆

“Sometimes profitable”

Written on: 11/03/2019 by Hummoz (5 reviews written)

It is sometimes profitable to drive through Uber, and sometimes the price soars to x2. In such cases, ordinary taxi services come to the rescue, which I call by phone… Read Full Review

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★☆☆☆☆

“£10 a mile because of a football match is disgusting...”

Written on: 29/05/2018 by Jamiyac142 (1 review written)

£10 a mile because of a football match is disgusting I’ve paid less on Christmas Day!! Shame on the drivers for excepting this. Will not EVER use again… Read Full Review

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★★★★☆

“Love it!”

Written on: 12/04/2017 by Ware1976 (1 review written)

Always use Uber. No problems… Read Full Review

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★★★★☆

“Love it!”

Written on: 12/04/2017 by Nancy175 (1 review written)

Always use Uber. No problems… Read Full Review

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★★☆☆☆

“Surcharge makes it a rip off ”

Written on: 04/09/2016 by Peckyq278 (1 review written)

It's a great idea in principle, but was far more expensive than a taxi. Beware of added charges. The milage was the same price as the surcharge. The driver was also very rude and abrupt. He was unable to speak much English. A real disappointment… Read Full Review

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★☆☆☆☆

“Driver just left young girl with no way of getting home”

Written on: 15/08/2016 by Sawyers338 (1 review written)

Young girl told to get out of cab because driver had another fare. Explained that she had no battery left on her phone and the driver said "that's not my problem". He had been waiting outside the wrong address (not her fault). Didn't care that he was leaving her in an area she did not know that well with no means of communicating with family or friends. What kind of human being does this. NEVER EVER AGAIN. WARNING TO YOUNG PEOPLE - YOU ARE NOT SAFE WITH THESE PEOPLE. Use a registered cab… Read Full Review

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★☆☆☆☆

“Awful business”

Written on: 16/06/2015 by Ogleku1970 (1 review written)

Every time i have tried to book through uber, i get a price, then i look again and the price has gone up 1.5x ie a full 50%!!! Then 2 or 3 cabs cancel as they've prob found an easy fare on the way, unprofessional, and frankly, awful… Read Full Review

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★☆☆☆☆

“Lousy customer service”

Written on: 06/10/2014 by eholtar (2 reviews written)

I had an Uber ride from McLean, VA, to Dulles Airport Jul 25. At the airport, the driver dropped my computer bag into the asphalt when he opened the trunk, causing damage to the metallic case of my work Apple computer. I contacted Uber customer service via their web site the same day, with updates, pictures and price estimates from the Apple Store August 14. After some email exchanges, still leaving the issue unresolved, Uber stopped answering my emails requesting updates. The last response was… Read Full Review

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★☆☆☆☆

“rip off”

Written on: 28/07/2014

I had a £10 promotion added to my account as a new customer and was charged £16 for a 8 minute journey, No traffic whatsoever. I emailed in my complaint and the person who responded to my email basically tried to justify the charges. Never again will I use this service. I did not like the fact that after my second email I did not even get a response which I found to be very rude… Read Full Review

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★★★★★

“The easiest and best way to get around the city”

Written on: 24/06/2014 by yamtempura (0 reviews written)

Uber is a mobile phone app that allows you to get a ride anywhere in the city within a few minutes. A driver that has been background-checked will accept your request for a ride, and you can track their movement towards you by GPS. Uber provides the driver's name, license place number and a description of their car so it's easy to find them when they get close. Once you arrive at your destination, the Uber app handles payment automatically for you with the credit card attached to your account… Read Full Review

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