Utterly useless

Click here if this is your business
★★☆☆☆
2.0 / 5
25% of users recommend this
Click here if this is your business
  • Punctuality

  • Easy to find

  • Comfort of journey

  • Customer Service

  • Value For Money

Johnwb99's review of Shuttledirect.com - www.shuttledirect.com

★☆☆☆☆

“Utterly useless ”

Written on: 07/08/2022 by Johnwb99 (1 review written)

The transfer from our villa to Malage airport didn't turn up - a text at 7:10 am saying 'car is broken, sorry' is not really acceptable. We had to get a lift to Ronda and get a local taxi to the airport - we made it to the gate with minutes to spare, very stressful! And the 'emergency 24 hr' phone number is an utterly useless concept, if no-one answers the phone! Considering we booked shuttle direct for a stress free, seamless journey, I can't imagine we'll ever use their services again. Please avoid like the plague!

  • Malaga

    Airport

  • Punctuality

  • Easy to find

  • Car

    Type of vehicle

  • Comfort of journey

  • Customer Service

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0