Shuttle Direct run by Viajes Alameda is a terrible company.

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  • Punctuality

  • Easy to find

  • Comfort of journey

  • Customer Service

  • Value For Money

SeattleMovieFan's review of Shuttledirect.com - www.shuttledirect.com

★☆☆☆☆

“Shuttle Direct run by Viajes Alameda is a terrible...”

Written on: 12/07/2019 by SeattleMovieFan (1 review written)

Avoid Shuttle Direct managed by Viajes Alameda in Barcelona and sold through Expedia. They did not pick us up at Barcelona airport, they never called, never texted, never answered their phone. We waited over 45 minutes for them and finally had to take a taxi to our hotel. When we asked for a refund they refused because they said their service as "available to use." Shame on Expedia for not refunding our money. I had thought that Expedia would stand behind purchases made on their website. They do not. I will never use Expedia again.

  • Barcelona, Catalonia, Spain

    Airport

  • Punctuality

  • Easy to find

  • Car

    Type of vehicle

  • Customer Service

  • Value For Money

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