Onward Travel Solutions Ltd Reviews - www.airporttaxis-uk.co.uk

★★★☆☆
3.3 / 5
59% of users recommend this
  • Punctuality

  • Easy to find

  • Comfort of journey

  • Customer Service

  • Value For Money

Media Gallery for Onward Travel Solutions Ltd www.airporttaxis-uk.co.uk

Onward Travel Solutions Ltd www.airporttaxis-uk.co.uk
Onward Travel Solutions Ltd www.airporttaxis-uk.co.uk

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Latest Reviews

★★★★★

“Best Airport taxis ”

Written on: 18/01/2020 by CoryJimenez244 (1 review written)

Despite being asked to turn up at a very early hour, in this case it was 5.50 am, the driver was there early and was very polite and chatty. I was taken straight to departures and it was very professional. Similarly the driver who picked me up at the end of my holiday, was again very professional and there was no problems at all with the pick up, despite the fact that it has been arranged 6 weeks previously. I will use this service again and would recommend them to anyone… Read Full Review

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★★★★★

“Have used this company several times and have found...”

Written on: 15/01/2020 by Loveholidays2020 (1 review written)

Have used this company several times and have found that they are very reliable and always on time. Taxi drivers are always polite and friendly. Will be using again in August for our family holiday… Read Full Review

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★★★★★

“Excellent service”

Written on: 11/01/2020 by EstrellaHill (1 review written)

Very courteous, professional and excellent drivers. Good and clean cars. On time. Contact us as soon as we arrive and meet us at the point which convenient to us. It is an excellent service which I would recommend to everyone. Prices are reasonable too. I cannot fault the service at all… Read Full Review

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★★★★★

“All good”

Written on: 01/01/2020 by 56Orr (1 review written)

Yep, all good, we always use OTS, it's so convenient. One suggestion though: Our flight was delayed so the driver had to wait yonks. He admitted he didn't check if that flight number was delayed though: We had supplied the flight number, so recommend that your drivers check if it has been delayed before setting off, because the poor guy was sat at the airport waiting for an hour and 40 minutes!… Read Full Review

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★★★★★

“Great Service and Customer service.”

Written on: 24/12/2019 by bigmikeey (1 review written)

I enjoy using Airporttaxis. The website is good and has worked well for me most of the times apart from when I was linking some trips together. So far for all the trips, I have had the service has been great. Even when I had a mistake with my trip, I was able to have it resolved easy and effortlessly with the online chat support. Did not even have to give my card details as they just used what was on the file to amend it. The drives are from different places and company so do bear that in… Read Full Review

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★★★★★

“Stress Free Transfer ”

Written on: 22/12/2019 by Davman2000 (1 review written)

We have used OTS a number of times and have found them punctual and reliable. Booking is simple and the prices have always been competitive. The drivers have always been helpful and l would gladly recommend their service… Read Full Review

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★★★★★

“Ots ”

Written on: 22/12/2019 by aoHolman58 (1 review written)

Friendly, safe, punctual. Need I say more? Liverpool to Manchester T 1… Read Full Review

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★★★★★

“on time, polite and helpful”

Written on: 16/12/2019 by stubbinaeros (1 review written)

as the title suggests - the driver was on time, in the right place and helpful with luggage. no negative issues… Read Full Review

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★★★☆☆

“Car didn't arrive due to flat tyre”

Written on: 15/12/2019 by Lucas243 (1 review written)

Taxi was booked to pick us up at 3.30am to take us to airport for a holiday. At 3.30 we received a phone call saying he would be late as he had a flat tyre - we could wait for him, or phone another taxi company. As we were anxious not to be late for the flight, we phoned a local firm who were able to send a taxi as quickly as they could. This cost about £14 more than we had originally paid to Onward Travel. Although Onward Travel did refund the original charge, we aren't happy that we had the… Read Full Review

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★★★★★

“Efficient good value airporr transfer bang on time”

Written on: 14/12/2019 by Tredlig (1 review written)

Good website for booking with option of cars and option for meer and greet. Cheaper than black cab off tbe rank… Read Full Review

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★★★★☆

“Good service from Heathrow”

Written on: 29/11/2019 by Milag223 (1 review written)

We received the text from the driver as soon as the plane landed. The flight was late, and the driver advised that we should contact when coming out of arrivals. We did this, and he gave directions for meeting him. He helped with the bags, and was polite and friendly. The journey was smooth, even though there was a small hold-up owing to an accident. He asked if the temperature in the car was suitable as we had been in a hot climate. The only thing that was different to expected was that we… Read Full Review

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★★★★★

“Highly recommended”

Written on: 22/11/2019

Reliable service, friendly driver, comfortable drive. Happy customers :-)… Read Full Review

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★★★★☆

“Easy,convenient & Reliable taxi”

Written on: 14/11/2019 by JSouthAfrica (1 review written)

I was very impressed with the service provided especially since I didnt have a contactable mobile number. The taxi drivers were on time and very friendly. I will be using them in the future and also recommend them to my colleagues… Read Full Review

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★★★★★

“Perfect service”

Written on: 14/11/2019 by Chiltern100 (1 review written)

Booking was easy and reassuringly got driver's numbers well in advance. Driver texted to confirm arrival time and appeared five minutes early. Sensible route and good, considerate driver. Arrived Gatwick in good time, ahead of schedule. Couldn't ask for more. Will use again… Read Full Review

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★★★★★

“Highly recommend this company ”

Written on: 01/11/2019 by KB126 (1 review written)

Very easy to book online. Updates on the status of my booking was very re assuring. Driver was on time- clean car - driver was very helpful & friendly. Journey was smooth- I felt safe all the way to the airport. I would not hesitate to recommend this company to others & will continue to use them… Read Full Review

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★★★★★

“efficient and friendly”

Written on: 31/10/2019 by Dohertybe220 (1 review written)

prompt, nice clean car, friendly driver, excellent service all round… Read Full Review

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★★★★★

“Excellent Service ”

Written on: 16/10/2019 by Mason7524 (1 review written)

Taxi arrived ahead of schedule and provided a very courteous and rapid service… Read Full Review

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★★★☆☆

“Establish a better meeting point in Cambridge town center.”

Written on: 13/10/2019 by Riveraig39 (1 review written)

We had trouble finding each other at the start of the trip in Cambridge. It would be great to find a better meeting point in Cambridge town center that cars have easier access to. As a result the car arrived 45 mins late, and we had to call each other multiple times. It was raining...so that wasn't great. Luckily we didn't hit traffic and I made my flight in time, arriving just 20 mins after I was planning to. Once in the car all worked well and smoothly… Read Full Review

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★★★★★

“Great way to start a holiday”

Written on: 25/09/2019 by Inkberrow (1 review written)

Will not go back to the hassle of making my own way to the airport great way to start a holiday, relaxed… Read Full Review

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★★★★★

“Excellent service”

Written on: 25/09/2019 by Carolj18 (1 review written)

Easy to book. Door to door service. Meet and greet service. Courteous, professional and friendly drivers. Clean cars. Prompt. Good information throughout the whole process… Read Full Review

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