Onward Travel Solutions Ltd Reviews - www.airporttaxis-uk.co.uk

★★★☆☆
3.3 / 5
59% of users recommend this
  • Punctuality

  • Easy to find

  • Comfort of journey

  • Customer Service

  • Value For Money

Media Gallery for Onward Travel Solutions Ltd www.airporttaxis-uk.co.uk

Onward Travel Solutions Ltd www.airporttaxis-uk.co.uk
Onward Travel Solutions Ltd www.airporttaxis-uk.co.uk

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Latest Reviews

★☆☆☆☆

“Unsafe”

Written on: 21/04/2020 by Hisdec (1 review written)

First booked meet and greet I know it's not the norm bur should not have been charged We had to walk a great distance to the car even though we are in our mid 70s The driver wore no mask or gloves at all and had no idea if the car had cleaned inside We the endured being driven at break knock speed all the way home not good… Read Full Review

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★★★★★

“An excellent service ”

Written on: 23/03/2020 by 140Short (1 review written)

Our return to UK was brought forward by a week and on contacting OTS the revised date for our collection from Manchester Airport was immediately auctioned. Our driver was punctual,pleasant and safety drove us home. I will only use OTS for future transfers to and from the airport and home as I can depend upon an efficient service. Many thanks to all OTS staff… Read Full Review

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★★★★★

“Home to Manchester Airport return trip 10 & 18 Mar”

Written on: 23/03/2020 by Offwego (1 review written)

10 March - Driver turned up outside our house 5 minutes before booked time of 06:00. 18 March - Driver had checked flight details and was waiting for us in arrivals even though our flight had been delayed 3 hours. Whole experience very satisfactory… Read Full Review

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★★★★★

“Cheaper and more efficient than most.”

Written on: 19/03/2020 by Mary267 (1 review written)

I used OTS for my journey to and from Manchester Airport. The service I received was excellent on all levels. The Driver was courteous and polite, and his driving was careful and safe. I had to re arrange my return journey because of the virus situation and the office staff were very efficient in doing this. Keep up the Good Work and I would recommend this company to all. Very good value for money. … Read Full Review

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★★★★☆

“Efficient and friendly service”

Written on: 04/03/2020 by Ssuan (1 review written)

This was a good service and the driver was helpful and efficient. My only comment, in general, is that I'd previously booked this trip for the week previous at 4.30am but had to postpone my journey by 1 week. However, a driver still arrived at my house on the date I'd cancelled and called me at 04.30 to tell me he was outside. That wasn't too great!… Read Full Review

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★★★★★

“dependable”

Written on: 26/02/2020 by mcaminante (1 review written)

This is the fourth time I have booked with Onward Travel Solutions. They have always been on time, courteous careful drivers and the vehicles were newish and very clean inside.Perhaps not the cheapest but worth it for peace of mind… Read Full Review

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★★★★★

“exellence driver ”

Written on: 06/02/2020 by khuntat (1 review written)

Mr. driver was wearing a jacket and tie ,I love that and he arrived on time ,exellence service although we have 5 big luggages but he kindly helped us with full of service mind … Read Full Review

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★★★★★

“Excellent Service”

Written on: 03/02/2020 by hallsenna (2 reviews written)

On time, lovely car, speedy journey, highly professional approach. Will use again… Read Full Review

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★☆☆☆☆

“Rude, horrible mannered driver and zero customer service ”

Written on: 27/01/2020 by ClaraKenney (1 review written)

My flight landed on time but the border control queue was very long so I came out later than planned. The driver refused to drive until I paid more despite me saying my son had chickenpox and we had him booked to see the GP within the next hour. He showed no sympathy and when he put me through to the company, they were equally inflexible, curt, pretty much inhuman. The driver finally departed upon my paying another 30% on top of the agreed fee but his mannerism was horrific throughout the… Read Full Review

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★★★★★

“Service and price. ”

Written on: 25/01/2020 by TaniyahOrr174 (1 review written)

My wife and I have used this service on several occasions now, and the service price and the drivers are excellent. The drivers are always on time and are very pleasant and the vehicles are of a high quality. We would definitely recommend this company to anyone… Read Full Review

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★★★★★

“Best Airport taxis ”

Written on: 18/01/2020 by CoryJimenez244 (1 review written)

Despite being asked to turn up at a very early hour, in this case it was 5.50 am, the driver was there early and was very polite and chatty. I was taken straight to departures and it was very professional. Similarly the driver who picked me up at the end of my holiday, was again very professional and there was no problems at all with the pick up, despite the fact that it has been arranged 6 weeks previously. I will use this service again and would recommend them to anyone… Read Full Review

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★★★★★

“Have used this company several times and have found...”

Written on: 15/01/2020 by Loveholidays2020 (1 review written)

Have used this company several times and have found that they are very reliable and always on time. Taxi drivers are always polite and friendly. Will be using again in August for our family holiday… Read Full Review

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★★★★★

“Excellent service”

Written on: 11/01/2020 by EstrellaHill (1 review written)

Very courteous, professional and excellent drivers. Good and clean cars. On time. Contact us as soon as we arrive and meet us at the point which convenient to us. It is an excellent service which I would recommend to everyone. Prices are reasonable too. I cannot fault the service at all… Read Full Review

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★★★★★

“All good”

Written on: 01/01/2020 by 56Orr (1 review written)

Yep, all good, we always use OTS, it's so convenient. One suggestion though: Our flight was delayed so the driver had to wait yonks. He admitted he didn't check if that flight number was delayed though: We had supplied the flight number, so recommend that your drivers check if it has been delayed before setting off, because the poor guy was sat at the airport waiting for an hour and 40 minutes!… Read Full Review

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★★★★★

“Great Service and Customer service.”

Written on: 24/12/2019 by bigmikeey (1 review written)

I enjoy using Airporttaxis. The website is good and has worked well for me most of the times apart from when I was linking some trips together. So far for all the trips, I have had the service has been great. Even when I had a mistake with my trip, I was able to have it resolved easy and effortlessly with the online chat support. Did not even have to give my card details as they just used what was on the file to amend it. The drives are from different places and company so do bear that in… Read Full Review

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★★★★★

“Stress Free Transfer ”

Written on: 22/12/2019 by Davman2000 (1 review written)

We have used OTS a number of times and have found them punctual and reliable. Booking is simple and the prices have always been competitive. The drivers have always been helpful and l would gladly recommend their service… Read Full Review

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★★★★★

“Ots ”

Written on: 22/12/2019 by aoHolman58 (1 review written)

Friendly, safe, punctual. Need I say more? Liverpool to Manchester T 1… Read Full Review

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★★★★★

“on time, polite and helpful”

Written on: 16/12/2019 by stubbinaeros (1 review written)

as the title suggests - the driver was on time, in the right place and helpful with luggage. no negative issues… Read Full Review

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★★★☆☆

“Car didn't arrive due to flat tyre”

Written on: 15/12/2019 by Lucas243 (1 review written)

Taxi was booked to pick us up at 3.30am to take us to airport for a holiday. At 3.30 we received a phone call saying he would be late as he had a flat tyre - we could wait for him, or phone another taxi company. As we were anxious not to be late for the flight, we phoned a local firm who were able to send a taxi as quickly as they could. This cost about £14 more than we had originally paid to Onward Travel. Although Onward Travel did refund the original charge, we aren't happy that we had the… Read Full Review

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★★★★★

“Efficient good value airporr transfer bang on time”

Written on: 14/12/2019 by Tredlig (1 review written)

Good website for booking with option of cars and option for meer and greet. Cheaper than black cab off tbe rank… Read Full Review

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