Onward Travel Solutions Ltd Reviews - www.airporttaxis-uk.co.uk

★★★☆☆
3.3 / 5
57% of users recommend this
  • Punctuality

  • Easy to find

  • Comfort of journey

  • Customer Service

  • Value For Money

Media Gallery for Onward Travel Solutions Ltd www.airporttaxis-uk.co.uk

Onward Travel Solutions Ltd www.airporttaxis-uk.co.uk
Onward Travel Solutions Ltd www.airporttaxis-uk.co.uk

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Latest Reviews

★★★★☆

“Easy,convenient & Reliable taxi”

Written on: 14/11/2019 by JSouthAfrica (1 review written)

I was very impressed with the service provided especially since I didnt have a contactable mobile number. The taxi drivers were on time and very friendly. I will be using them in the future and also recommend them to my colleagues… Read Full Review

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★★★★★

“Perfect service”

Written on: 14/11/2019 by Chiltern100 (1 review written)

Booking was easy and reassuringly got driver's numbers well in advance. Driver texted to confirm arrival time and appeared five minutes early. Sensible route and good, considerate driver. Arrived Gatwick in good time, ahead of schedule. Couldn't ask for more. Will use again… Read Full Review

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★★★★★

“Highly recommend this company ”

Written on: 01/11/2019 by KB126 (1 review written)

Very easy to book online. Updates on the status of my booking was very re assuring. Driver was on time- clean car - driver was very helpful & friendly. Journey was smooth- I felt safe all the way to the airport. I would not hesitate to recommend this company to others & will continue to use them… Read Full Review

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★★★★★

“efficient and friendly”

Written on: 31/10/2019 by Dohertybe220 (1 review written)

prompt, nice clean car, friendly driver, excellent service all round… Read Full Review

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★★★★★

“Excellent Service ”

Written on: 16/10/2019 by Mason7524 (1 review written)

Taxi arrived ahead of schedule and provided a very courteous and rapid service… Read Full Review

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★★★☆☆

“Establish a better meeting point in Cambridge town center.”

Written on: 13/10/2019 by Riveraig39 (1 review written)

We had trouble finding each other at the start of the trip in Cambridge. It would be great to find a better meeting point in Cambridge town center that cars have easier access to. As a result the car arrived 45 mins late, and we had to call each other multiple times. It was raining...so that wasn't great. Luckily we didn't hit traffic and I made my flight in time, arriving just 20 mins after I was planning to. Once in the car all worked well and smoothly… Read Full Review

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★★★★★

“Great way to start a holiday”

Written on: 25/09/2019 by Inkberrow (1 review written)

Will not go back to the hassle of making my own way to the airport great way to start a holiday, relaxed… Read Full Review

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★★★★★

“Excellent service”

Written on: 25/09/2019 by Carolj18 (1 review written)

Easy to book. Door to door service. Meet and greet service. Courteous, professional and friendly drivers. Clean cars. Prompt. Good information throughout the whole process… Read Full Review

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★★★★★

“Exceptional service”

Written on: 24/09/2019 by Mimroe (1 review written)

Everything about using this company is a “10”. Professional drivers, easy website,, great prices and clean well-kept vehicles… Read Full Review

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★★☆☆☆

“Obnoxious driver t”

Written on: 16/09/2019 by robcbell (1 review written)

Admittedly plans was late but no one to meet us.Made phone contact with driver who wasn’t even on site.Could not understand him,his English was poor.Eventually met at arrivals.He moaned it would have been better to meet at departure and that OTS doesn’t know anything.An anti perspirant wouldn’t go amiss either.I would like to point out all OTS drivers we have had previously have been first class… Read Full Review

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★★★★★

“Excellent service”

Written on: 10/09/2019 by LesChasley (1 review written)

Taxi ordered to take us to the airport at 2:50am. Driver arrived on time and was knowledgable of the fastest route. Driver was very pleasant and friendly. I have booked them for the return journey. B Very good rates too… Read Full Review

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★★★★★

“Very good service”

Written on: 06/09/2019 by 42Kenny (1 review written)

I have used OTS now on a few ocassions and have also booked for future trips. I like the fact that the booking process is easy, all relevant documentation is sent through swiftly and that the driver who I have dealt with are very professional and prompt… Read Full Review

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★★★☆☆

“Not reliable enough ”

Written on: 04/09/2019 by NJ19 (1 review written)

We have used this service several times for pick up and return London to Heathrow. Drivers have always been well dressed and the cars black, clean and fit for purpose. Our recent experience London-Gatwick-London was therefore surprisingly disappointing. Taxi was booked for 4am. It arrived 7 minutes late, but as we learnt from the driver, this was due to the designated driver not turning up. In this respect, a back-up driver was found and sent to us quickly and although the car was smaller than… Read Full Review

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★★★★★

“Reliable, friendly, comfortable ”

Written on: 29/08/2019 by Gx337 (1 review written)

We always request the same driver. He is always early and friendly. … Read Full Review

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★★☆☆☆

“Not what I was expecting”

Written on: 22/08/2019 by DaveHunt12345 (1 review written)

Normally I am pleased with the OTS drivers but in this case not so much. The main problem was paying for a 'Meet at the airport' service and having to call the driver up to get picked up. £5 for nothing!… Read Full Review

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★★★★★

“Very efficient service”

Written on: 27/07/2019

On time and cost-effective compared to Silverzone parking… Read Full Review

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★★★★★

“Very good service ”

Written on: 25/07/2019 by rbDolan129 (1 review written)

Very polite driver Made things easy for us Comfortable car… Read Full Review

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★★★★★

“ ”

Written on: 22/07/2019 by Hoovervl441 (1 review written)

Could not have better service both from office and driver… Read Full Review

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★★★★★

“Taxi on return from holiday in the early hours of the AM”

Written on: 14/07/2019

Collected ion time even though my plane was late. Very punctual and friendly driver. Met at the airport and the driver had my name displayed so no searching around for him. Would thoroughly recommend this company. Always use them for airport journeys… Read Full Review

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★★★★★

“Friendly and efficient”

Written on: 18/06/2019 by 39Kirkland (1 review written)

Very pleasant and courteous driver - really considerate even though it was 4.14am!… Read Full Review

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