Terrible journey

★★★☆☆
3.3 / 5
59% of users recommend this
  • Punctuality

  • Easy to find

  • Comfort of journey

  • Customer Service

  • Value For Money

Stwilliams72's review of Onward Travel Solutions Ltd www.airporttaxis-uk.co.uk

★☆☆☆☆

“Terrible journey ”

Written on: 24/11/2022 by Stwilliams72 (1 review written)

The driver did not provide the meet and assist as paid for when booking
The car was not an executive car as paid for
The driver was rude and discourteous he made me feel unsafe when driving and didn’t have a clue on directions using a phone to navigate his way to my address while driving making me feel unsafe
At one point he shouted at me to plug his phone in as the battery was going flat
The car was dirty and smelly
The whole experience was not as expected and I would be very reluctant to use your services again

  • Punctuality

  • Easy to find

  • Car

    Type of vehicle

  • Comfort of journey

  • Customer Service

  • Value For Money

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