Changing tickets ubelievable

Click here if this is your business
3.3 / 5
From 3 reviews
33% of users recommend this
Click here if this is your business
  • Punctuality

  • Easy to find

  • Comfort of journey

  • Customer Service

  • Value For Money

Guest's review of National Express Airport Transfers -


“Changing tickets ubelievable”

Written on: 09/03/2013

Bought a ticket for 5 ppl to go London - Stansted airport for 32.50£+0.5 booking fee on7th March, but instead of 18th march 01:00 chose 17th march 01:00. Realised that after paying for the ticket, but noticed it is possible to change the time for extra 5£ in a tour operator, but when I went there on 9th they said it's 5+22.5£, cause they can't give me a funfare even though there's plenty of them online. Explaining that I made mistake and realised that straight after paying didn't matter to them so had to pay basically as for a new ticket, though the fare online and on my initial ticket was the same. Very dissapointed, will go with next time as they allow you to hop on another bus or change ticket as you wish.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 1