Failure of provision

3.7 / 5
72% of users recommend this
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Murray1984's review of -


“Failure of provision”

Written on: 14/02/2020 by Murray1984 (1 review written)

Arrived at Lanzarote airport with booking confirmation and receipt from hoops
Hoopa had not confirmed the booking to the local agent so we were refused access to the coach. Lots of hassle to find other transport but no way to contact Hoppa.
Felt like I had been ignored.
Thanks to PayPal I received refund of initial payment.
Still had lots of additional hassle and expense, ignored by Hoppa. 

Soul have given minus 5 if it was on the scale

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