Terrible service

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  • Punctuality

  • Easy to find

  • Comfort of journey

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Tiger1050's review of Holiday Taxis - www.holidaytaxis.com

★☆☆☆☆

“Terrible service ”

Written on: 02/10/2022 by Tiger1050 (1 review written)

Terrible Service.
Our party of 8 booked a transfer from Chania airport(Crete) to our hotel & return. On arrival we proceeded to a desk, as instructed, only to be told our driver was not at the airport & we would need to wait a further 20 mins. This was not acceptable & so cancelled & made other arrangements. On applying for a refund we were informed that a 20min wait was, in their opinion, acceptable & could even be up to a 1 hour wait & still fall within their terms & conditions. KEEP WELL CLEAR of this company unless you don't mind sitting on your case in arrivals watching the remaining passengers depart for their hotel.

  • Chania Crete

    Airport

  • Punctuality

  • Easy to find

  • Mini-Bus

    Type of vehicle

  • Comfort of journey

  • Customer Service

  • Value For Money

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