worse service ever

★★★★☆
3.9 / 5
76% of users recommend this
  • Punctuality

  • Easy to find

  • Comfort of journey

  • Customer Service

  • Value For Money

Hughied's review of Holiday Taxis - www.holidaytaxis.com

★☆☆☆☆

“worse service ever”

Written on: 18/10/2019 by Hughied (1 review written)

My wife and I arrived in Alicante airport in mid June at 9pm and I had booked a transfer to Calpe with Holiday Taxis,however no driver was waiting for us.
I contacted the local number provided in booking email and was directed to a PR desk downstairs the guy at the desk could not help me as I was a private transfer,so I had to get a taxi.
I emailed the company in the uk the next day to get a refund for the first half of the journey and they replied they would investigate and get back to me within 72 hours.I got no response so sent another email a week later and got a reply we will investigate and get back to you within 28 days,nothing came out of this so sent a third email and this time got no reply or no refund.
So my advice is avoid HolidayTaxis.com
County Kerry
Ireland

  • Alicante

    Airport

  • Punctuality

  • Easy to find

  • Car

    Type of vehicle

  • Comfort of journey

  • Customer Service

  • Value For Money

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