Took payment, no taxi, no refund, reported for fraud

3.9 / 5
76% of users recommend this
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Angie149's review of Holiday Taxis -


“Took payment, no taxi, no refund, reported for fraud”

Written on: 29/08/2019 by Angie149 (1 review written)

I tried to book online, inputted my debit card details, they replied immediately to say they couldn’t confirm and would refund me. I wrote 6 days after, after not receiving a refund. Six weeks and multiple emails later, no refund, very rude customer service. So I have reported them to VISA who are looking into it as fraud, taking payment but not supplying goods. Disgraceful and unprofessional.

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