Have to sub contract out

★★★★☆
3.9 / 5
76% of users recommend this
  • Punctuality

  • Easy to find

  • Comfort of journey

  • Customer Service

  • Value For Money

SONPalou's review of Holiday Taxis - www.holidaytaxis.com

★★★☆☆

“Have to sub contract out”

Written on: 25/06/2019 by SONPalou (1 review written)

Contract from Palma Airport to Binibona was excellent. Short wait at kiosk, excellent driver in clean car, this was on a Wednesday. Return from Orient to Palma airport was not so good. All communication by SMS was excellent, to expect car at 08.35 hrs but unfortunately no car arrived. This was a Saturday. Tried phoning both Customer Service and eventually Emergency Numbers, as did the hotel but no response. Hotel is not easy to find but I eventually found a taxi, at 09.00hrs, obviously lost and he was looking for our Finca. He explained that he was a taxi company from Palma and he had received a call at 08.30hrs to go to Orient, at least a 40min drive as agents for HolidayTaxis did not have any cars/drivers so sub-contracted out. Very good driver, clean taxi and we made our check-in time, so all in all, no problem although slightly worrying! We have used HolidayTaxis previously with no problems at all so perhaps Saturdays are not good days.

  • Palma, Mallorca

    Airport

  • Punctuality

  • Easy to find

  • Car

    Type of vehicle

  • Comfort of journey

  • Customer Service

  • Value For Money

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