ezClick Transfers Reviews - www.ezclick-transfers.com

★★★★★
4.8 / 5
95% of users recommend this
  • Punctuality

  • Easy to find

  • Comfort of journey

  • Customer Service

  • Value For Money

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★★★★★

“Great service!”

Written on: 23/06/2016 by Malinhallden (1 review written)

Our prebooked transfer from Faro Airport to Albufeira worked perfectly. Miguel met us at the Airport and gave us a lot of hands on tips on where to go, where not to go, what to see and where the really great beaches were located in Albufeira. He also offered his service during our stay at Abufeira, if we wanted to visit some other part of Portugal during the week. By the time of our departure the transfer was well on time and the driver helped us with luggage, a child seat in the car and a safe… Read Full Review

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★★★★★

“Excellent Service ”

Written on: 17/06/2016 by Susank435 (1 review written)

We are so thankful to the wonderful driver who picked us up from Faro Airport. He went beyond what we expected and without him could not have found the apartment especially as it no name. His zest and care for his customer was a breath of fresh air. on the return trip another great driver picked us up. Both on time and very helpful. Would use them again and highly recommend them… Read Full Review

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★★★★★

“Reliable”

Written on: 13/06/2016

Was met at airport straight off flight by a friendly female driver. Car very comfortable. Our return journey was spot on time - this time a minibus for 2 of us. Again driver friendly. Friendly & reliable. Would use again… Read Full Review

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★★★★★

“Hassle Free Transfer”

Written on: 12/06/2016 by ClaireabelleB (1 review written)

I can't recommend this service highly enough! Clean air conditioned vehicles with drivers who were not only on time but friendly and informative. 5* service thank you!!!… Read Full Review

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★★★★★

“Excellent service”

Written on: 03/06/2016 by 412Bolton (1 review written)

Friendly, professional and reliable transportation, will definitely use again… Read Full Review

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★★★★★

“Stressless”

Written on: 01/05/2016 by Peterjc1234 (1 review written)

Hi Just to say a recent holiday to portugal went brilliantly. Pick up at faro airport went without a hitch, despite flight delay of 2 hours. Driver was excellent, friendly, chatty, and very professional. As he had not been to this particular villa before, he had made himself familiar with route. On drop off at villa, he confirmed collection time and date for following week. The whole process was seamless and stressless. I would definitely use service again… Read Full Review

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★★★★★

“Excellent service once obtained,but needs a direct...”

Written on: 23/04/2016 by Denverash (1 review written)

Excellent service once obtained,but needs a direct telephone card payment alternative to book,as online not always good signals or devices out of charge when putting together a package for oneself,hotels,flights carhire etc can be booked quickly with telephone card payment,unfortunately until you have this facility lwill not book again,many busy people like to arrange and book and pay immediately which often is often not possible with an online payment only service,especially when living in… Read Full Review

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★★★★★

“Easy and efficient service”

Written on: 23/02/2016 by Ajking46 (1 review written)

Easy to book online. They were there waiting for us as we came out of the airport and the drive was very courteous, helpful and friendly. The return journey was just as efficient, turning up at the hotel at the time agreed. All in all, the best of the transfer companies we have used...thank you!… Read Full Review

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★★★★★

“transfer to Vilamoura”

Written on: 14/11/2015

Everything was first class from booking, making changes to booking and especially the service we received from the driver. He took us to the hotel to pick up keys for the apartment we were stopping at, then took us on to the actual apartment. We had trouble gaining access as it was dark on arrival but the driver got out his torch and made sure we were in ok before he drove off. Pick up to go back to airport was very good as well, Excellent customer service throughout (and good value)… Read Full Review

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★★☆☆☆

“I have two complaints to make 1 although i received a...”

Written on: 01/11/2015 by HarryDouglas (1 review written)

I have two complaints to make 1 although i received a refund of 90 euro,s for a journey from lisboe oriente station to TRYP AERPOTA We got a taxi when we arrived and the cost for the same journey cost 10 euro,s. I find it difficult to accept that the booking agent did not recognise the difference in price as stated by her even though her office was in a different part of portugal and that she was accepting the word of the company that she made the booking with .I believe that this company… Read Full Review

Ezclick's Comment

Written on: 03/11/2015

Wheelchair transfers are executed with adequate vehicles properly customised and certified to fit wheelchairs in safety. This service should not be compared to a normal taxi service as it is pre-booked and the vehicle needs to be positioned to the pre-arranged pickup rather than wait at the rank. These rates are unfortunately dearer because of the specifications and customer needs this service demands. Thus, given the sensitive nature of the service, the use of reliable and certidied suppliers is vital.

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★★★★★

“Best transfer ever!”

Written on: 26/10/2015 by Darnell489 (1 review written)

Our flight arrived at least half an hour late. The driver was waiting at the airport, our name clearly displayed on a board. Transfer vehicle was a very comfortable mini-bus. On arrival at Quarteria our apartment was difficult to find, the name that we were given was not on the building. We drove round looking for it, to no avail. He could have just left us, it was nearly midnight, but I had a contact phone number of the lady who had the key. He phoned and spoke to her and got directions to the… Read Full Review

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★★★★★

“Perfect”

Written on: 17/10/2015 by flusu (1 review written)

We found our driver immediatly. Realy kind and frindly driver. During our ride he explaned a little bit the monument which we saw. The car was big and realy comfortable. Thank you… Read Full Review

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★★★★☆

“Good value ”

Written on: 07/10/2015 by Stevea117 (1 review written)

The booking was easy to make online and the buses were on time at both ends. Drivers were friendly and helpful. Would recommend and certainly use again. Straight forward service and and no fuss delivery. Not the sexiest product but an important one to get right if you want a street free start and end to your holiday… Read Full Review

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★★★★★

“Very good service”

Written on: 16/09/2015 by Cora238 (1 review written)

No complaints or concerns whatsoever, car was very clean and driver was polite and pleasant… Read Full Review

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★★★★☆

“Excellent service throughout. Had a couple of...”

Written on: 12/08/2015 by MarlonPorter53 (1 review written)

Excellent service throughout. Had a couple of questions that were answered quickly and helpfully via email regarding my booking. driver was excellent at drop off and pick up and located our villa despite U.S. Having never been there before and being unable to help… Read Full Review

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★★★★★

“excellent and would recommend them”

Written on: 04/08/2015 by Spencerp373 (1 review written)

Friendly staff,very efficient service… Read Full Review

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★★★★★

“Perfect Service”

Written on: 28/07/2015

We booked a minibus for 6 people online, it was very easy, we payed online by credit card, which is very useful, you don't have to think about the cash to pay on site, it's definitely a plus, and it is very secure. The driver was waiting for us at the exit just after we took our luggage with a paper and our name written on it. The driver was very nice, he helped us with out luggage at the airport and at our final destination. The véhicule was more than perfect, very comfortable. I definitely… Read Full Review

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★★★★★

“Very efficient and helpful”

Written on: 05/07/2015 by ZoeC2015 (1 review written)

Was worried at first about booking online and then trying to find taxi at airport as I haven't done this before. I was pleasantly surprised, driver had a very clear sign for us when he met us at the airport, the driver was also very helpful when we arrived at our destination by helping to call our villa owner, Very prompt service. Would definitely use them again if going to Portugal… Read Full Review

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★☆☆☆☆

“Extremely Unreliable unhelpful and useless ”

Written on: 29/06/2015 by Jaden329 (1 review written)

Waste of time and money book and pre paid for a taxi to collect me from an airport I was told the driver would be waiting in the arrivals with a sign with my name and the name of the company on it I found a lot of drivers doing the same as explained above but none with my name or the company name which I booked my taxi with in the arrivals I waited 15 mins after the driver was due to collect me n still no show, I started asking other drivers did they know any thing about my booking, they knew… Read Full Review

Ezclick's Comment

Written on: 30/06/2015

The flight number placed on the booking did not exist, nevertheless the driver was at the airport in the arrivals hall for a whole hour and a half from 09.10 as per booking. The confirmation voucher passenger receives has the local contact of supplier 24x7 which according to records was never used. The office contact is available on site and customer service have no record of any contact.
It seems that the flight number used in the booking was the passenger's PNR (flight booking code) and the flight time used was the departure time. According to ezClick Terms (available on site), which passenger agreed to, refunds are foreseen only with cancellations prior to pickup date.

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★★★★★

“The extra mile”

Written on: 24/03/2015 by Wodwor (1 review written)

Decided to have a one centre holiday that would not require a car. Used eZclick for airport transfers. Internet booking simple. The service proved dependable - driver arriving at the correct time for both trips, and showed willingness to help when there turned out to be some confusion over the location of our villa keys on arrival. Would certainly recommend. … Read Full Review

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