Great service - was greeted on time, and had a stress-free journey. I would highly recommend this service.

From the initial booking to my destination drop off, the service was first class service at affordable pricing. The ease of booking through the website to communication via email and text regarding my pick up, down to what type of car and who my driver would be was excellent. I would have no hesitation in recommending Exclusive Airports service.

There should be a zero star option! Please, do not use Exclusive Airports despite the overwhelming good reviews! I was deceived by that and chose this company to pick up my family on our first vacation to London. I will be brief; we landed on time and the driver did not meet up with us for over 2 hours and many phone calls later. I tried calling the company-it would pick up but disconnect immediately. Had the airport concierge try and they got the same result. The company did call me to find out where we were-exactly where we were told to be. We were standing in the area where other drivers were meeting their clients-our driver was no where to be found. When he finally showed up, he was rude, complaining that he had been waiting for this job since 11:00 (he showed up at 1320) and didn't offer to help with any of our luggage. Walked ahead of us, never looking back. I asked if my daughter could ride up front as she gets car sick sometimes, he said no. His personal items were all over the front seat and he had put a carry on onto the floor board-"I'm already accommodating you." Picked up my father and his wife at their terminal-which was another big fiasco for our driver even though this was the original order. He was rude to them as well. His driving was so erratic that my daughter began feeling ill-we told him on several occasions without any response. When she finally vomited, he pulled over. Didn't offer to help, of course. We asked him how far of a walk it was to the hotel and he stated 10 minutes, Myself, my husband and I got out to walk while the others stayed in the van with the luggage. Come to find out, we were 1.7 miles away from the hotel-not 10 minutes. He had not given accurate directions either. Thankfully, we met up with a nice bus driver who helped us with directions. Over an hour later, we walked into our hotel. My father texted us during our walk saying they had driven another 20 minutes before arriving at the hotel. We had also scheduled and paid for a diversion to get our money exchanged but that never happened. When I got on the website to review our trip, I was unable to do so. Wonder why?! There are plenty of other great services-please use someone else!

Very easy to book, fantastic service. Driver was waiting (even though flight was delayed) in the arrivals hall, nice roomy car that fitted all our luggage in. Took us from Heathrow to Gatwick and dropped us off in the car park we needed. No problems and very courteous service, thank you

After the excellent arrival transfer , I had high expectations for my transfer from hotel to airport . However, the driver was 08 minutes late for my pick - up and that put me into a state of panic ( needed to get to Heathrow with sufficient time to process VAT refund ) !! And he did not even venture an apology , not even a half - hearted mumble ! Thankfully, he drove at a decent speed and traffic was smooth, so I still got to the airport in sufficiently good time . So, all in all, the ride was good. Although I would have preferred it if he had been on time, or at least been apologetic about being late .

Exclusive Airports taxi was punctual and the driver was very courteous and friendly and made the journey in an hour. It was a Saturday evening and the trip was enjoyable. Will use them again on our next visit in June.

I've used Exclusive Airports a number of times for trips to/from London to Heathrow. The service is always excellent, the drivers are very polite and always on time. The cars are clean and large well kept saloons so you have plenty of space. I'd recommend them for airport transfers and the prepay option makes it a decent price compared to other firms.

I needed to be at Heathrow airport for a 6am flight. The driver came exactly at 3am as stated. He helped me with my bag. He was friendly, courteous, nice. I arrived at the airport at 3:30am. He was a safe driver and made me feel 100% comfortable.

When traveling alone with two kids, security is VERY important for me. I got a great service and the drivers have been very friendly and respectful at the same time. I have used the service a total of 4 times and all of them were great. Last time, even when our flight was delayed and we had to travel at 1am (instead of 11pm) the service was ready for us at our arrival.

Used Exclusive Airports for the first time and would have no hesitation using them again. Driver was waiting for us on arrival,assisted us with our luggage and delivered us to our hotel. Excellent service I would have no hesitation in using them again.

It was a great service. Comfortable, safe and quickly. They have a lot of experience providing transfer from airport. They know what do you need to feel nice in your first moment in London.

Several times I used ExclusiveAirports now and only one time the driver couldn't find our place and was a bit late. This is (I think) because there is/was no option to enter the full pick-up postcode (only first part). However I think this is solved with the nw fresh website. Very friendly and helpful drivers. I will definately use them again and highly recommended!

The driver was really on time, in fact 15 minutes before and he takes his time to ask for us at the hotel. The journey took les time tan we expected and we feel really secure.

LHR to SE1 last Sunday right in the middle of the London Marathon.Superb routing around Cental London traffic.Very experienced,knowledgable driver.No delays at all.Thank you.

I had a morning flight out of Heathrow, and usually take the Underground, cheap but excrutiatingly crowded at 7:30am, so I splurged and had Exclusive get me instead. I am hooked now, because of the comfort, the freedom from worry, and the pleasant driver who was there exactly on time. Start taking this car service for your London trips as soon as you can -- totally worth it.

The booking system was very easy to use and the price for our ride is also very nice. The driver on the day we traveled is on time and also very friendly. We would be happy to recommend our friends to use the service in the future!

We used this service round-trip between Heathrow and downtown London and then to both instances the drivers who showed up on time and were waiting for us. The drivers were polite and informative. The cars were clean and comfortanle. We would definitely use this service again.

The car was punctual, the driver polite and very helpful. Very pleasant journey.

The car arrived on time pick and return journey was comfortable and relaxing. Both drivers were well presented and polite. I would recommend to family and friends.

We were 100% satisfied with our airport transfer. Easy to book, easy to find driver, great experience.