CoachHire4U Reviews - www.coachhire4u.com

★★★★☆
4.1 / 5
78% of users recommend this
  • Punctuality

  • Easy to find

  • Comfort of journey

  • Customer Service

  • Value For Money

? Ask our helpful community of experts about this product or company
CoachHire4U - www.coachhire4u.com - Ask a question now

Media Gallery for CoachHire4U - www.coachhire4u.com

CoachHire4U - www.coachhire4u.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★★★

“Great people to work with”

Written on: 26/06/2021 by jamie5pints (2 reviews written)

Great people to work with. Reservations staff are superb, tbey cant do enough for customer's. Operations staff check all the details and drivers are professional and friendly. Coaches are super clean and modern. I Dont get the bad reviews. If I was you I would look at the good as there are far more of those… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Great people to work with”

Written on: 26/06/2021 by jamie5pints (2 reviews written)

Great people to work with. Reservations staff are superb, tbey cant do enough for customer's. Operations staff check all the details and drivers are professional and friendly. Coaches are super clean and modern. I Dont get the bad reviews. If I was you I would look at the good as there are far more of those… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Very Happy Guides!”

Written on: 29/08/2018 by Tawny75 (1 review written)

After being let down by a previous coach company I found Coachhire4U online. Right from the beginning of the booking they were second to none. Everyone I spoke to was polite and helpful, they understood that we are a charity and we had to get payments in before we could send the deposit and nothing was any bother. The week before they confirmed details and receipt of payment, then the before each part of the trip I received a text and an email confirming details again including the drivers… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“avoid at all costs”

Written on: 03/03/2017

Ordered a 26 seater minibus to take a group of 20 of us to and from ascot races. A 55 seat coach turned up that was too big to pull up anywhere near my house. Specifically booked a toilet on board (there were 5 children with us under the age of 6) only to find the toilet overflowing with excrement from a previous trip - ideal when stuck in traffic for 2 hours. i immediately contacted the company helpdesk and have been continually fobbed off regarding compensation since the day of the booking… Read Full Review

Report this review
Was this review helpful? 0 0
★★☆☆☆

“Disappointed with the service”

Written on: 14/12/2016

We hired the coach for a wedding party to Coventry and back to London. Firstly, the coach did arrive on time and leave on time. However, the coach had a strong smell of urine which made passengers sick on the way to the venue. Several passengers refused to return on it, and we had to rotate passengers from cars which were driving back to London. I called to complain, only to be told that apparently it's normal for coaches to smell of urine, even though I've travelled on coaches pretty… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Happy with the service”

Written on: 08/09/2016 by 282Hollis (1 review written)

I have booked 3 coaches for my daughter wedding. The coaches are on time and we are happy with the service. Customer service team helped us to plan our routes and they are very friendly… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Good service and friendly driver”

Written on: 08/09/2016 by toGutierrez317 (1 review written)

We ordered coach for our school trip and the service was really good. Children really liked the driver and they even gave him some chocolates at the end of the trip. He was very friendly and punctual. Our school trip was nice and smooth and we got better value for money. When i came here to write review for the service, i wonder how this company got 1 star ratings. The service was really good for us and we got a brand new coach for our trip… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Poor service Coachire4U”

Written on: 04/07/2016 by AlbertJb (1 review written)

The coach was filthy, toilet was not working, air condition was not working. We requested for all this service when we booked and have paid for it. Very diasspointing service. When we call to report this we have been told that someone will call us back its nearly a month… Read Full Review

Coachhire4U.com's Response to AlbertJb's Review

Written on: 05/09/2016

It general we have very good reviews on the review sites floating around the web. and our ratings range from 4.1 - 4.5 depending on the site you visit. these are good ratings.
It is disappointing when some people use the likes of this site and other review sites to demand refunds. in this particular case we reviewed the clients request for a refund and it was declined as the client only paid for a budget service which did not include AC and WC The coach Did not have AC it had blower ventilation and the WC was locked due to the client not wishing to pay for it as per there written confirmation. The client asked on the day could they use the WC and the driver explained it had not been prepared and no water or chemical had been put in the WC to allow it to flush. client believed the driver was just being difficult. if the client had asked and paid prior it would have been prepared, but asking on the day even though they offered to pay was just not possible.
This client never mentioned they had an issue with cleanliness. this is a new issue I am not aware of. We employ a full time cleaner and all vehicles are checked before they leave the yard.
The reality is some people are unrealistic. they want to pay lemonade prices and expect The best champagne.

AC and a WC would have made the journey more comfortable, but vehicles equipped with WC and AC cost more to purchase and as a result more to hire. The harsh reality you get what you pay for.

in this case the driver was on time got the clients to the destination on time. did not get lost, there were no delays no other issue other than the air in side was not chilling and they could not use the WC. this does not equate to a full refund. When a service has gone wrong which is rare we always redress the issue and try and learn from the experience and implement changes.


Reply to this comment
Report this review
Was this review helpful? 0 0
Read 1 Comment
★★★★★

“TQ Coachhirëu!”

Written on: 13/06/2016 by uzDay336 (1 review written)

I just wanted to convey my thanks for the coach service. The driver turns up on time and bring us to we need to be on time with ease. Thank you coach hire 4u… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“FAST AND EASY”

Written on: 07/06/2016 by Dalrymple198 (1 review written)

Received a fast quotation via online. Overall, the quotation provided by coachhire4u is value for money. Received a prompt call-back from their personnel to confirm the booking! FAST & EASY~~~!… Read Full Review

Report this review
Was this review helpful? 0 0
★★★☆☆

“Pleasant”

Written on: 27/05/2016 by Monique21 (1 review written)

It was nice and comfortable to work with you, our group was happy with your service:) Thank You… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“First Class coach service.....!!”

Written on: 26/05/2016 by Jasonj1953 (1 review written)

I've seen mixed reviews for the coachhire4u, but the experience I had was of a first class motor-coach company. The bus was cool and very clean and comfortable. Seats recline with an adjustable footrest. Arrived on time. Left on time. The driver was personable, polite, and helpful. Was able to log on and get plenty of work done. Clean bathroom. What more could anyone ask????????… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★☆

“Pleasant journey throughout... ”

Written on: 25/05/2016 by rlCoyle287 (1 review written)

Very professional and easy to use online quoting service! The driver was prompt and friendly throughout our journey. I will not hesitate to engage CoachHire4U again!… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Thank You!”

Written on: 25/05/2016 by jcoscia (1 review written)

Good afternoon, I just want to convey my thanks to you and the company for providing a pleasant - if somewhat long journey for our year 7 students yesterday. Our driver was great. We had a 4 hour journey to and from London yesterday because we assume of the train strike. We had a working toilet, air conditioning and a video for the students to watch and they did have a great day, despite the 8 hour journey which would normally take 3 isn! We will be contacting you for further business in… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Good coach with cheap price”

Written on: 13/01/2016 by Marcq361 (1 review written)

First of all i got impressed by the quote prize. Compared to other websites coachhire4u.com provied us the less price. The service was good and coach were clean. We were on right time to the place where we wanted to go. Thanks coachhire4u… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Very friendly driver who met us in the airport”

Written on: 11/01/2016 by Victordavid11 (1 review written)

The driver, who met us at the airport was friendly, smart, on time and the vehicle was clean. We were picked up at the hotel at the pre-arranged time for our return journey and again everything was perfect. This is the first time I have used Coachhire4U and I will certainly use again… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Impressed from start to finish by the service Coachhire4U”

Written on: 11/01/2016 by Johnduggande (1 review written)

We were totally impressed from start to finish by the service. The booking was straightforward and confirmation was received immediately. Customer services really helpful when I had to slightly vary the return pick up time.Excellent new vehicles - both drivers were friendly, helpful and on time. The whole transfer process was a pleasure and would certainly use again. 100% recommended… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Go nowhere else”

Written on: 11/01/2016 by madonadegosa (1 review written)

A brilliant & competitive service & great to have English drivers. Our flight to Luton was 1/2 hr early but our driver phoned whilst we were still in the airport to advise he was on his way & to phone him if he hadn't arrived at the Arrivals hall by the time we had collected our luggage. I'd book a transfer with this company again & recommend them to anyone… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Happy booking with Coachhire4u”

Written on: 11/01/2016 by peternewyork (1 review written)

We were on our trip to UK and landed in Luton airport. Was search for a minibus company to provide us the vehicle for a entire UK trip. I was enquiring about the nearby and best coach company to the people in the airport and a guy suggested me coachhire4u.com. I directly went to the company and got a good quote for my trip. The customer service was excellent and they showed how cheap their prices are compared to the other companies. Will definitely recommend this website to my friends who… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Value for money”

Written on: 11/01/2016 by saregamee (1 review written)

Booked a coach for my europe trip through coachhire4u.com. Comparatively i got the cheap price form this website. will definitely recommend to my friends. Customer support was excellent. they were in touch through out the journey to know whether we are doing good… Read Full Review

Report this review
Was this review helpful? 0 0
overview