Canary Forum Reviews - www.canaryforum.com

★★★★★
4.9 / 5
99% of users recommend this
  • Punctuality

  • Easy to find

  • Comfort of journey

  • Customer Service

  • Value For Money

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Latest Reviews

★★★★★

“Fantastic service”

Written on: 28/07/2022

We have used Canary Forum earlier and were impressed by the quality of service. This time it was equally good. We were met at the airport on time with the driver holding a sign with our name. After a short walk to the luxury car we were taken directly to the hotel entrance. Payment was handled and we were asked to confirm the time for our return trip. When going home the driver was on time and we had another pleasant drive to the airport. With the reliability, excellent drivers and the value for money we will continue to use Canary Forum and will recommend this company to others.

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★★★★★

“Superb company”

Written on: 13/02/2022 by JourneyMcCain237 (1 review written)

Used this company on many an occasion including today and as usual received excellent service. Polite punctual driver and spotless cars. Will continue to use on future visits.

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★★★★★

“Excellent Service ”

Written on: 30/12/2020 by PremekB (1 review written)

I was using your services for the fourth time and as always I was very satisfied. Timing, behaviour of the drivers, the cars are always clean and there is enough space. Upon departure/pickup from the hotel, the driver is there on the spot 10 minutes earlier so your car is already waiting for you. I am recommending to everyone to use your services as very reliable.

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★★★★★

“fantasticaly good service”

Written on: 22/03/2020 by hardy52 (1 review written)

we have used the service for many years and have always found the it good but this year we had to change our flight because of it getting canceled we then had 90 minutes to get from our apartment to the airport, i phoned and taxi arrived in time and got us to our flight on time .MAGNIFICENT THANK YOU

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★★★★★

“Professional, reliable and great value”

Written on: 22/10/2019 by KatieM84 (1 review written)

Would definitely recommend this company for airport transfers. It takes away all the stress off the buses as it's direct, private and far more comfortable. The drivers were friendly and professional, vehicles spacious with a touch of luxury - Mercedes Benz mini bus both ways for the 3 of us. The price was the cheapest we found so was excellent value. Don't be put off by the more basic website either - a very professional and reliable service. Will definitely use again next time!

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★★★★★

“Great Service”

Written on: 19/06/2019 by Jacqui197 (1 review written)

Book a transfer from airport to hotel - hotel to airport. The driver was waiting for us when we got off our flight with our surname on a message board. So helpful with the luggage as there was four of us, lovely driver and so nicely dressed. Was on time for our pick up back to the airport. The transport was lovely and very clean inside. There was nothing to dislike and will book again for next year for our visit to Gran Canaria.

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★★★★★

“Excellent service throughout ”

Written on: 28/02/2018 by karenbore (1 review written)

We could not fault this service from picking us up at the airport the driver introduced himself shaking our hands to welcome us taking us to a pristine Mercedes we enjoyed a comfortable journey from the north to the south of the island and the same return journey on the same day would highly recommend and a very good price keep up the good work x

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★★★★★

“Lovely start to our holiday”

Written on: 25/01/2018

Was lovely having someone to meet us. The vehicle was clean and very comfortable. The driver was friendly. Would definitely recommend!

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★★★★★

“Excellent service ”

Written on: 07/12/2017 by SkylerVega398 (1 review written)

Well mannered and smartly dressed driver met us at the airport and escorted us to a immaculate vehicle and drove us to our hotel. On the return journey to the airport we were met at the hotel by the driver and the same courtesy was given to us. Would highly recommend this service to anyone and will be using them again. The whole experience was a pleasure.

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★★★★★

“always excellent transfers”

Written on: 30/10/2017 by McNally146 (1 review written)

cannot praise them enough always smart cars and quality clean cars on time for pick up from airport and for pick up from hotel we have now used your service seven times and always superb i will always recommend you also talking to other people cheaper than local taxis

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★★★★★

“Faultless Both ways ”

Written on: 23/08/2017 by Soupy56 (1 review written)

Straight out of bag reclaim name sign nice and clear , on our way in five mins , lovely people carrier , spotless inside , scotish man driving made journey easy nice to talk to and informative , straight to apartment great value for money , journey home equally as good turned up exactly on time , second time I've used this firm and won't be the last thank you very much

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★★★★★

“reliable, professional, comfortable, clean and friendly!!”

Written on: 10/08/2017 by smac12345 (1 review written)

brilliant transfer. We were delayed and the driver was there for us on arrival. Very professional. Worth every penny as we arrived in 30 minutes in a lovely cool, comfortable car. Wouldn't use any other company now. Had a change to make to the booking and my email was answered quickly. Great company!!

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★★★★★

“Fantastic service”

Written on: 05/08/2017 by Morganpw182 (1 review written)

This is the second time we have used the airport transfer and again we were very pleased with the service. Beautiful clean cars and courteous helpful drivers.We would highly recommend this service to anyone. Thank you for helping to make our holiday extra special.

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★★★★★

“First time using Canary Forum Have to say Appsolutely...”

Written on: 15/07/2017 by PaulMerry (1 review written)

First time using Canary Forum Have to say Appsolutely faultless Would highly recommend Perfect start and end to our Holidays for a fantastic price. Thank You

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★★★★★

“The Perfect Transfer”

Written on: 10/07/2017 by Valentinoj424 (1 review written)

This is the second occasion I have used Canary Forum for my transfer from Las Palmas to Puerto Rico & on the return journey. Could not be more satisfied, the promptness, efficiency & politeness of the drivers are second to none. If you wish to avoid coach travel & wish to go in style, this service is for you!Fantastic!

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★★★★★

“On time, professional and worth every penny”

Written on: 09/03/2017 by maddogcol (1 review written)

I'd booked the complete holiday myself and wanted a seamless door to door no hassle service from arrival to departure in gran canaria Booking online was simple and efficient and as promised the driver was waiting with our name board and positively whisked us off to Puerte de Mogan in a clean and fast BMW. We chose to change or collection time to give us time for mbreakfast and the email was quickly replied to and as promised the driver was waiting for us at the allotted time to take us back to the airport. Excellent service.

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★★★★☆

“Airport limo transfer”

Written on: 16/01/2017 by Holbrookyu99 (1 review written)

Booked a limo with CanaryForum from airport to hotel in Puerto Rico. Overall booking was very simple and received confirmation by email very quickly. Driver in limo went pretty fast, which was ok but not when you have a bottle of champers in the back. The fact there is nowhere to put it once its opened I had to hold it on my lap. It was in an ice bucket(no ice though) but was cold so this was fine. The fact you cannot either lay it down somewhere without it flying about the seats to me is something that needs remedied. We got overcharged when we got to hotel, which was unfortunate with people at hotel seeing us getting off trying to find some more Euros, did not look good. I emailed to complain, I received an apology almost immediately(new girl made a mistake in booking office) and got offered either a refund or a fantastic deal for return trip. We opted for return and they gave us a limo too which was much appreciated. All in all, would use again, good service at affordable prices.

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★★★★★

“Highly Recommend”

Written on: 16/10/2016 by HolidayHoney (1 review written)

Absolutely faultless service. Great communication from the person I dealt with via e-mail prior to traveling. We were met at arrivals and the driver took our bags and took us to the car which was just parked outside. We had a smooth transfer to Parque Bali and the driver waited with us while we checked in. The return journey was just as good the driver arrived and again took out bags and drove us quickly to the airport. Nice clean cars, courteous drivers, good communication from the office. Would definitely use again and your recommend without hesitation.

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★★★★★

“Excellent service”

Written on: 01/10/2016 by Shazbarton (1 review written)

We booked our taxi through this site. Never using taxis before i didnt want to use a company that you had to prepay. However on our arrival in Gran Canaria our driver was waiting with our name on a sign. He was polite and helpful abd the transfer took about 30 minutes. Excellent car very clean and air conditioned. I was very impressed so much so that i booked them for our return. I would recommend these for their excellent service

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★★☆☆☆

“Canary Forum? I'll take a taxi next time”

Written on: 20/09/2016 by Morrisonhp63 (1 review written)

A rather different experience to other recent reviewers. On arrival at Tenerife South, followed directions to the Canary Forum office. Didn't even get to the counter before being asked my name and hotel destination, checked off a list, & told to wait over the other side of the hallway (whch was very busy disgorging travelers). So far so good I thought. I'd selected the "pay on arrival at airport" option and was expecting to be asked for my payment. I wasn't. Instead was marched out to a rather battered mini bus along with a large group of other passengers. The minibus was absolutely full - every seat taken. There were too many suitcases for the boot so a number were jammed into the passenger cabin, blocking the doors and even occupying the floor space between the driver and his front seat passenger. The dashboard of the minibus looked like it had had a number of items ripped out of it. Some of the holes were covered in masking tape, others were open with wires dangling. No air conditioning, but we were close to the front & benefited from the open windows. Although the minibus was safely driven, I didn't feel safe due to the overloading of the interior cabin. Several days later I emailed the company asking how I should pay, which was necessary to secure the return trip. I never did hear back so booked a taxi back to the airport. More expensive, but faster, safer, and a hell of a lot more comfortable!

Owen100's Comment

Written on: 26/09/2016

Sorry to hear of your experience and of course happy to see you had a free transfer as of course we would have arranged a full refund had you been asked to pay. This is not the service we expect or offer.

Vehicles and service on Gran Canaria have no connection with Tenerife once you land at the airport - they are different transport companies and different vehicles. Also most of the reviews here are for private services rather than a shared service hence the difference in opinion.

Apologies again and of course we'll be checking out the vehicle used.



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Owen100's Comment

Written on: 26/09/2016

Sorry to hear of your experience and of course happy to see you had a free transfer as of course we would have arranged a full refund had you been asked to pay. This is not the service we expect or offer.

Vehicles and service on Gran Canaria have no connection with Tenerife once you land at the airport - they are different transport companies and different vehicles. Also most of the reviews here are for private services rather than a shared service hence the difference in opinion.

Apologies again and of course we'll be checking out the vehicle used.



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