24transfers.com Reviews - www.24transfers.com

★★★★★
4.8 / 5
96% of users recommend this
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  • Comfort of journey

  • Customer Service

  • Value For Money

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Latest Reviews

★☆☆☆☆

“Avoid at all costs”

Written on: 28/12/2016 by MandyFyfe (1 review written)

Didn't pick up! Didn't answer any of the 4 telephone numbers they provided. No answers to emails either!!!!! No contact so I presume no refund either. AVOID AVOID AVOID… Read Full Review

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★☆☆☆☆

“AVOID 24TRANSFERS.COM”

Written on: 28/11/2016 by MakailaAllen (1 review written)

We booked a return taxi with 24transfers .com and this is the email we received 2 days before we were due to come home. 'We just have been informed by the local office in Tenerife that due to several issues (organisational and financial), they are not in a position to provide the requested service on 21 September 2016. We have received this notification just now, and since then we are non-stop seeking for new partners, but as this has caught us offhand and without any prior indications, we… Read Full Review

Mandyfyfe's Comment

Written on: 28/12/2016

SNAP!! LUCKY YOU TO HAVE A/MADE CONTACT THOUGH!! NO PICK UP, NO RESPONSE SO NO REFUND FOR ME. AVOID TIS COMPANY AT ALL COSTS

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★☆☆☆☆

“You should NOT use them at all! They do not take any...”

Written on: 17/11/2016 by WaldorfS (1 review written)

You should NOT use them at all! They do not take any responsibilities for there customers. We had a transport booked from Santa Cruz de Tenerife to airport sur and they just sent us an e-mail telling that the local company had went bankrupt, so there was nothing they could do. To arrange another transport wasn't an option to refund our money is not an option. We strongly advise you who read this to choose another company… Read Full Review

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★☆☆☆☆

“Bluff company”

Written on: 31/10/2016 by anblin (1 review written)

Have paid över 200 euros for transport palma to santa ponca 2 Days prior we got an email that they cant drive us and did not get our Money back! do not use! They just take your money … Read Full Review

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★☆☆☆☆

“Rubbish”

Written on: 29/10/2016 by Riya424 (1 review written)

Left stranded at tenerife south 28th October had to pay 55 euros for taxi to los gigantes waited for nearly 2 hrs no one came they should not be allowed to advertise and take your money if they have ceased trading I paid £86 for transfer and now will cost me another 110 Euros Someone should report them ? … Read Full Review

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★☆☆☆☆

“Booking cancelled two days before travelling”

Written on: 19/10/2016 by Kiannav1962 (1 review written)

I booked 24transfers.com to pick 10 of us up at Tenerife airport for a return journey to our hotel, they sent an e mail cancelling the booking two days before we travel on the 20th Oct stating the agent was having financial difficulties, I paid over £300 and there is no sign of a refund, I called the numbers they gave me to talk to an advisor but the numbers do not work, it's now cost me £400 to rebook another bus company. Be warned!!!!!!!! … Read Full Review

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★☆☆☆☆

“dont book with this firm no longer trading stranded at...”

Written on: 19/10/2016 by BayleeShoemaker51 (1 review written)

dont book with this firm no longer trading stranded at the airport after booking and paying october the 7th 20016 but still on the web site… Read Full Review

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★☆☆☆☆

“Do not use 24transfers.com!”

Written on: 18/10/2016 by Chris_BE (1 review written)

We booked a return trip from Tenerife South Airport to Santa Cruz de Tenerife at 131Euro. Two days before we left for Tenerife we received an e-mail from them informing us that due to administrative and financial problems they would not be able to pick us up. Despite the promise of a refund, nothing has been done to date and also no reply on a multitude of emails. One single conclusion: DO NOT USE this company!… Read Full Review

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★☆☆☆☆

“Totally Untrustworthy”

Written on: 29/09/2016 by TGWarboys1 (1 review written)

On the 25th August we booked a minibus for 5 people between Parma and Soller return at Euros 198.00. Two days before we left for Majorca we received an e-mail from them informing us that due to administrative and Financial problems they would not be able to pick us up. They offered us no alternative transportation and despite a promise of a refund nothing has been forthcoming and despite a number of e mails they have refused to reply, USE AT YOUR PERIL… Read Full Review

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★☆☆☆☆

“Watch out!! Cancellation but no refund”

Written on: 28/09/2016 by supermario1949 (1 review written)

On 25th Aug I booked and paid with Paypal an early morning taxi ride from Las Palmas to the airport. On 15th Sep they were kind enough to warn me the ride was cancelled and I needed another cab. A refund was promised but nothing has been credited on my Paypal account. Calling them at their numbers gets a fallen line and no reply. Well I doubt that €24.90 will ever be credited but at least I didn't go through a useless wait at 4.45am at the hotel… Read Full Review

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★☆☆☆☆

“Dreadful service!”

Written on: 22/09/2016 by Waynei143 (1 review written)

I booked my taxi transfer with 24transfers.com recently for my holiday in Majorca. I would not recommend this service. The only good point I can make is that the driver was punctual when he collected my party at Palma Airport. Following this the service went completely downhill. The driver refused to take us to our holiday apartments instead dropping us in the town Centre of Puerto Pollensa nowhere near our accommodation. I was booked for a return journey and was concerned about the driver… Read Full Review

Mickeybaby's Comment

Written on: 27/09/2016

My wife and i had this service pick us up in Gran Canaria on the 1st September 2016 with a return journey on the 15th September. We were picked up and the driver was wonderful and we gave him a 20 euro tip. On our return journey we were supposed to be picked up at 9am on the 15th and when it got to 9-20 we started to worry. We could not get in touch and had to flag a taxi and pay 50 euro's to get to the airport just making our departure. When we arrived back in the UK i checked my email's and there was an email cancelling our return a day and a half before the return journey. I don't check email whilst on holiday but what if we hadn't got the money to get to the airport. Apparantly they are no longer trading and we are supposed to get money back, but how?. cheers

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★☆☆☆☆

“24transfers.com_ awful quality of service”

Written on: 16/09/2016 by Maria_S (1 review written)

31/08/2016 I`ve booked a transfer from the airport to the hotel in Lisbon (Portugal). 31/08/2016 I`ve made a full prepayment of the booking and received a booking confirmation. 03/09/2016 (just 1-day before the flight) 24transfers.com informed me about cancellation of my booking due to the company`s inability to provide the a.m. service on 04/09/2016, thus I had to arrange my booking on my own once again. What is more, 24transfers.com has not still refund me my prepayment. … Read Full Review

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★☆☆☆☆

“TERRIBLE!!!!!!”

Written on: 12/09/2016 by HaydenRossiItalian204 (1 review written)

No driver was waiting for us at the airport , after 45 minutes trying contact the company (we called 4 different numbers that not worked) we got another taxi to take us to our location,after 1 hour we get a call from 24 transfer and they are very rude saying that there was a driver waiting at the airport .We tried to explain that He wasnt there and we got another taxi , they say he was waiting on us for 1 hour and there be no refunds.This company is a joke wirh terrible customer service.Never… Read Full Review

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★☆☆☆☆

“Do not use”

Written on: 12/09/2016 by Gomezbk213 (1 review written)

An email confirmation to say booking was cancelled the night before and a week later no news on the refund, can't contact them from email or phone as ever thin has been taken down apart from the booking site. Dreadful service… Read Full Review

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★☆☆☆☆

“Do not book with this company!!!!”

Written on: 11/09/2016 by Amyryan0000 (1 review written)

I booked a round trip with 24transfers to be picked up from gran canaria airport, after waiting for an hour and asking airport staff and trying to ring the phone numbers on the confirmation email which didn't even exist, we got a taxi to our hotel! After emailing the company asking for a refund for our booking an email had been sent to my junk folder saying that the company had gone into administration and that the payment would be 'looked into' Do not book with this company or you will lose… Read Full Review

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★☆☆☆☆

“DO NOT GET TRANSFERS WITH THESE!!”

Written on: 10/09/2016

We got transfers with these guys a couple weeks ago for our trip to gran canaria this monday 12th, (in 2 days time) got an email today at 3am saying they have gone into administration and will no longer be in service, tried ringing the UK number and I've apparently rang a WRONG number! Then tried the Spanish one but didn't have a clue what they was saying sent 3 emails amd still nothing so going to go to citizens advice, luckily enough my wife booked it with our credit card so can hopefully… Read Full Review

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★☆☆☆☆

“Do not use”

Written on: 10/09/2016 by Fergiecaroline (1 review written)

Had a cancelation email before due to arrive in Majorca to say partners here were in administration, that was a week ago, no refund and can't contact them and they are not responding to emails even though the booking site is still up and running. Do not use you will be left out of pocket… Read Full Review

Cookie8T9's Response to Fergiecaroline's Review

Written on: 10/09/2016

We are meant to use them.in gran canaria on Monday but got an email at 3am saying they are no longer able to take us, then found out on your review they went into administration. If you get any luck getting your money back can you please contact me thanks.

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★☆☆☆☆

“DO NOT USE!!., ”

Written on: 08/09/2016 by Josephinep272 (1 review written)

We booked with 24transfers from Malaga to Estepona, fine on arrival, except in a bus not a car, but fine. On the way back the night before they are due to collect us at 9.30am, get an email stating they are unable to collect us and take us back to the airport! They had gone into administration with their Malaga partners. We had already paid for the return journey!!! So we then had to pay another €100 euro for a taxi to the airport. Their phones don't work when you try and call them! Avoid at… Read Full Review

Fergiecaroline's Comment

Written on: 10/09/2016

The same has happened to me in Majorca this week after they had taken payment, can't now contact them

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★★★★☆

“Excellent and reliable luxury transport”

Written on: 11/08/2016 by AngelaForbes (1 review written)

Booked this less than 2 days before departure from Montreal at 20 Euros from Malaga airport to Sol Príncipe hotel in Torreolinos. The plane arrived late and there was a long delay for the luggage to arrive. We exited more than 1 hour than schedule. There were about 30 drivers waiting included our 24 transfer lady driver. She was most courteous and helpful and delivered us to the hotel in a very clean Mercedes. Incidentally this was cheaper than taxis which we took to Mslaga from Torremolinod… Read Full Review

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★★★★★

“Flexibility and Great Customer Service”

Written on: 01/08/2016 by Paul.james17 (1 review written)

We were very impressed with the customer service and flexibility of this company. Our flight landed in Tenerife North instead of Tenerife South due to strong wind, so we had to wait for the shuttle to the other airport. At the end we arrived 2 hours later than expected. But the driver was waiting for us in arrivals with our name sign. We were very glad that everything out fine at the end… Read Full Review

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