written by Pacash on 25/10/2022
I returned from a long journey and could not remember where I had parked my car. The two gentlemen in the ticket office could not have been more helpful and took me round the car park and found my car. I am eternally grateful to them. Thankyou
written by Smthe75 on 01/06/2018
on return from A 5 WEEK VACATION IN Hawaii, COULD NOT FIND OUR CAR , WAS PUZZLED AS i KNEW i PARKED IT BESIDE THE ONLY CORNER BUS PICK UP SHELTER ON SITE , WHILE LOOKING , MY HUSBAND FELL, i WOULD LIKE TO THANK THE DRIVER WHO STOPPED AND ASSISTED HIM, SECONDLY i WOULD LIKE TO THAN A PERSON WHO INFORMED ME THAT AS IT WAS 5 WEEKS SINCE i PARKED THE CAR, WHERE I thought it should have been was impossible as the car park was then under refurbishment, on the imfo I gave him on the shelter he found our car in 5 minutes, so thank-you so much for your kindness, much welcomed after a 27 hr flight,THE STAFF ARE SUPER, ALWAYS WILLING TO HELP, VERY HAPPY CUSTOMER
written by Quincyp252 on 24/05/2016
Have parked here a number of times, all without problems. Bus drivers are a bit surly usually but this time he actually spoke. A smile and a greeting would be nice and I'm sure it would make his boring job much better.Would recommend for a hassle-free experience
written by stmary on 02/10/2015
When we arrived back from our two week cruise we made our wa bckt hlon sta car park but low and behold as it was dark when we parked car and the bus was just coming we forgot to write down the location of the car.I left my wife in cabin with the cases and proceeded to look for car but to no avail.Fortunatly one of the security personel was driving round in a van.and asked what the problem was.He got me in van and drove round till we found the car.Our heartfelt thanks to the supervisor and his team from Alpha for the help they gave us.We have always used tis car park but never forgot where we parked and always have had excellent service.
written by jeff2412 on 05/12/2014
We booked into the long stay car park at Newcastle international airport. We found a code which gave us a large discount on regular price. The car park was simple to find and we walked to the main building in around 5 minutes. It was very simple to use just drive in and take ticket at barrier. drive out a fortnight later using same ticket no fuss no problems. safe and secure. We would definately use again if found discounted code rate. Highly recommended. made mockery of using public transport and taxi service
written by on 27/11/2014
After using the airport several times for early morning flights hassle free, we were very disappointed when we arrived in September and we were directed to use car parks A and B. and a half barrier across the road to the other parking lots. A and B were completely full and after spending time driving round and round decided to pass the half barrier and park in lot G. When we phoned for the bus we were told we should not have parked there but in A or B as it inconvenient for the bus that time on a morning as they are at their busiest. When I explained that A and B were full a bus was sent after about a 30 minutes wait.
written by on 23/11/2014
Very convenient, close to airport , good shuttle service, signage could be a bit better
written by Mpswaino on 22/11/2014
Arrived at the terminal and got parked in the long stay area very easily quite close to the terminal building so never needed the pickup bus which was close by, when returning left the parking area very easily and left the airport with my ticket with no problems at all, would recommend to friends and family with no hesitation......
written by torcot on 17/11/2014
We used the Meet and Greet service located just next to the entrance of the airport. What a great service. Not only is it convenient, the staff are friendly and welcoming. Easy to use and very reasonably priced considering. The customer Service is also excellent. We faced a very difficult situation and having to extend our holiday during our son's hospital stay and they were superb. Would definitely recommend this service for all. Great for families too given the convenience of the location. Will without doubt use again. Thank you to all staff there.
written by Molloyio97 on 16/11/2014
We have used this car park a number off times and have never encountered any problem. However if you are in the overflow carparks watch for the one way ramp system as you are leaving. We were leaving there on the 10th october 2014 and driving a toyota auris and as we drove over the ramps they flipped up and damaged the heat shield on the exhaust which has had to be repaired.
written by Bennettdf8 on 16/11/2014
easy to use bus service good
written by MarenFischer on 13/11/2014
Have used this car parking on many occasions and will continue to do so. Excellent on line service.
written by on 12/11/2014
The booking process was very easy on-line and the follow-up info as to location and how to enter and depart the car park was very good. The car park was very easy to find and is well signposted at the airport entrance. There is one road around the whole parking area and signs are up at each parking area to say whether there were spaces available. The car park is well lit at night and there are plenty of bus shelters to access the free bus to and from the terminal. Overall it was a good experience
written by on 12/11/2014
Easy to park only problem was the infrequent buses and the phones in the shelters not working. Had to walk to and from the terminal wasnt far but a bus would have been better.
Written on: 15/11/2014
Thank you for taking the time to comment. We are sorry to hear of your wait, unfortunately during peak times our service may take slightly longer, however we aim to have you on your way home as soon as possible. We appreciate your feedback as it highlights these issues to us.
NCL Airport
written by Hughesvc31 on 12/11/2014
The whole process is so simple, easy to follow signage and just a short walk to the terminal. The car park is secure and and we have never had any problems. We always pre-book so just drive in park up and drive out on our return. We always fly from Newcastle wherever possible because its easy and safe compared to other airports. I cant really find a negative at all.
written by Roygl419 on 12/11/2014
First class service as usual from booking to drop off and collection, all staff were very courteous and obliging.
Written on: 15/11/2014
We are very pleased to hear of your positive experience when parking with us and it is always great to hear comments on our helpful staff. We aim to make the beginning and end of your journey as enjoyable as possible and hope to see you again soon.
NCL Airport
written by HallieFowler on 12/11/2014
Recently used this for the first time and will def use again. So simple, just park up and jump on the bus which drops you off outside the airport. The drivers were very friendly and the buses run very regularly. All in all makes life much easier.
written by MosheLeblanc on 11/11/2014
The Meet and Greet Parking was excellent, once we had found it. It was not very well signposted. The car park was just outside the Arrivals area and our car was there ready to leave straight away. We would use it again.
written by Sadslap on 11/11/2014
From arriving at Newcastle everything went smoothly, we dropped our cases off first and then took the car to the car park. We were given a ticket at that time, the bus provided took us to the terminal took about 5 minutes all in. On our return the opposite happened, we put out ticket in at the barrier and out we went. Excellent service, we will certainly use this service again.
written by Rafael289 on 11/11/2014
Booked on the Internet, drove in taking a ticket, parked the car, put ticket in machine on our return and drove home:very easy.
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As rated by our community of reviewers
Newcastleairport's Comment
Written on: 15/11/2014
We are very pleased to hear of your positive experience when parking with us. We aim to make our procedure as enjoyable as possible and hope to see you again soon.
NCL Airport