I returned from a long journey and could not remember where I had parked my car. The two gentlemen in the ticket office could not have been more helpful and took me round the car park and found my car. I am eternally grateful to them. Thankyou

Have parked here a number of times, all without problems. Bus drivers are a bit surly usually but this time he actually spoke. A smile and a greeting would be nice and I'm sure it would make his boring job much better.Would recommend for a hassle-free experience

After using the airport several times for early morning flights hassle free, we were very disappointed when we arrived in September and we were directed to use car parks A and B. and a half barrier across the road to the other parking lots. A and B were completely full and after spending time driving round and round decided to pass the half barrier and park in lot G. When we phoned for the bus we were told we should not have parked there but in A or B as it inconvenient for the bus that time on a morning as they are at their busiest. When I explained that A and B were full a bus was sent after about a 30 minutes wait.

Very convenient, close to airport , good shuttle service, signage could be a bit better

We used the Meet and Greet service located just next to the entrance of the airport. What a great service. Not only is it convenient, the staff are friendly and welcoming. Easy to use and very reasonably priced considering. The customer Service is also excellent. We faced a very difficult situation and having to extend our holiday during our son's hospital stay and they were superb. Would definitely recommend this service for all. Great for families too given the convenience of the location. Will without doubt use again. Thank you to all staff there.

We have used this car park a number off times and have never encountered any problem. However if you are in the overflow carparks watch for the one way ramp system as you are leaving. We were leaving there on the 10th october 2014 and driving a toyota auris and as we drove over the ramps they flipped up and damaged the heat shield on the exhaust which has had to be repaired.

easy to use bus service good

Have used this car parking on many occasions and will continue to do so. Excellent on line service.

The booking process was very easy on-line and the follow-up info as to location and how to enter and depart the car park was very good. The car park was very easy to find and is well signposted at the airport entrance. There is one road around the whole parking area and signs are up at each parking area to say whether there were spaces available. The car park is well lit at night and there are plenty of bus shelters to access the free bus to and from the terminal. Overall it was a good experience

Easy to park only problem was the infrequent buses and the phones in the shelters not working. Had to walk to and from the terminal wasnt far but a bus would have been better.

The whole process is so simple, easy to follow signage and just a short walk to the terminal. The car park is secure and and we have never had any problems. We always pre-book so just drive in park up and drive out on our return. We always fly from Newcastle wherever possible because its easy and safe compared to other airports. I cant really find a negative at all.

First class service as usual from booking to drop off and collection, all staff were very courteous and obliging.

Recently used this for the first time and will def use again. So simple, just park up and jump on the bus which drops you off outside the airport. The drivers were very friendly and the buses run very regularly. All in all makes life much easier.

The Meet and Greet Parking was excellent, once we had found it. It was not very well signposted. The car park was just outside the Arrivals area and our car was there ready to leave straight away. We would use it again.

From arriving at Newcastle everything went smoothly, we dropped our cases off first and then took the car to the car park. We were given a ticket at that time, the bus provided took us to the terminal took about 5 minutes all in. On our return the opposite happened, we put out ticket in at the barrier and out we went. Excellent service, we will certainly use this service again.

Booked on the Internet, drove in taking a ticket, parked the car, put ticket in machine on our return and drove home:very easy.