written by POEdw on 29/05/2013
Unfortunately we had to change our break by a day and IMI were extremely understanding. We called IMI as requested at the motorway junction and their very pleasant rep was there looking out for us. the car was checked over and mileage noted and we were given a document with the information on.
On our return they actually called us when we were in the luggage collection point to tell us that they were outside and explained again where to meet them.
A different but equally pleasant rep then handed the car over and we checked it with him and he saw us on our way in minutes.
A great experience and actually cheaper than the park and ride with the usually full bus fighting with the luggage - and that of everyone else.
IMI are highly recommended and we shall certainly use them again.
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