bad experiancess

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Guest's review of KLM

★☆☆☆☆

“bad experiancess”

Written on: 29/07/2019

hi
this was and last time I'm going with KLM. personnel was good. Every time I changed my flight I took my luggage with me long time standing on weighting gate they not seen it my staff has tagged from klm previous flight same company and have a sticker and label from same air line they just weighting and charging the weight of the luggage . they just doing business with no id what they doing. I had past from Toronto to Dubai 3 flight and multi city with 2 different flight non of them like KLM ridicules and give hard time .because of that they broken the 2 of wheels luggage and there is no forum to fill up the complain abut this problem .still after weeks past I'm tired of this flight I had, I cant makeup my self .

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