Left my wife stranded.

Click here if this is your business
★☆☆☆☆
1 / 5
From 5 reviews
0% of users recommend this
Click here if this is your business

ricpaq's review of Hahn Air Systems - www.hahnair.com

★☆☆☆☆

“Left my wife stranded.”

Written on: 08/01/2022 by ricpaq (1 review written)

I purchased a Hahn Air ticket through Travelgenio so my wife could return home from her mothers funeral in Haiti. She showed her reservation at the Hahn air counter but was told they don't have her reservation in the system. I have a feeling the attendant gave her seat to someone else. My wife was already depressed from the funeral but Hahn Air just piled on more misery and seemed to enjoy it. Hahn Air lacked any sort of patience for someone in such a distressed state. The told her to just "move along to the next counter and they can help". She waited at the next counter but no one showed. I am also upset with Travelgenio and would discourage anyone from using them as their travel agency. Travelgenio would not help me get a refund.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 2 0