Bad customer service

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Guest's review of GoAir - www.goair.in

★☆☆☆☆

“Bad customer service”

Written on: 13/04/2015

I happened to book a ticket worth Rs.3,000 with an error in the name. And they refused to change the name. The only option I had was to cancel the ticket (bearing the cancellation charges of Rs.2,000!) and rebooking the same. This is definitely not what we expect!

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