Refusing my claim for extra expense due to fight delayed

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VictoriaPattison's review of EasyJet

★☆☆☆☆

“Refusing my claim for extra expense due to fight delayed”

Written on: 01/11/2020 by VictoriaPattison (1 review written)

They are a joke, our flight delayed a day, we had to pay the hotel an extra night due to this, they are refusing to pay for the extra night which we had to pay for due to them cancelling the flight! We just got a reply saying we booked the room before the fight was delayed!! Are they having a laugh, why on earth would we, plus they are not offering any compassion for the delay in the flight being delayed 24 hours, we just an email saying its are fault from an email that we can't reply to.
EasyJet customer services is a JOKE!

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