Terrible. Only care about their bottom line not customers

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julietbarry's review of BA British Airways - www.britishairways.com

★☆☆☆☆

“Terrible. Only care about their bottom line not customers ”

Written on: 19/03/2020 by julietbarry (1 review written)

Got better service from easyjet who fully refunded my flight back from Spain. 
My flight to spain has not been cancelled by BA even though spain is in lock down and foreign office advising not to travel. In times where human decency is really needed I feel truly let down. You may save some money in the short term BA but you've lost my respect and in eyes have seriously damaged your brand. Future bookings I will now opt for anyone but 

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