Terrible Company

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Skiworld www.skiworld.co.uk
49.0% of users recommend this

Jaylen473's review of Skiworld www.skiworld.co.uk

“Terrible Company”


written by Jaylen473 on 20/02/2017

We have just returned from a ski holiday in La Plagne which was spoiled by Skiworld changing the flight times, excessively long transfers (7 hours to get from La Plagne to Grenoble Airport!!), stopping the transfer and waiting in their bus depo to collect people from other resorts to pile them onto one coach. The result was we lost almost two days of our holidays.

We booked almost a year ago and had 5 flight changes prior to departure. We originally booked an early morning flight as we wanted to be in resort by mid afternoon. We ended up with a late afternoon flight and didn’t get into our chalet until after midnight on the first night.

Be warned what ever flight times Skiworld tell you when you book means nothing. Their T&Cs state they can change your flight to any time they want on the day of travel. Even when you get your flight numbers and flight details all confirmed this means nothing. We had the last of our 5 flight change issued to us 5 day before we departed!!

If you do book with Skiworld and you have an issue you will see the real ski world customer service. They refuse to reply to emails, it’s very difficult to get hold of them on the phone and they couldn’t care less.

A truly terrible company.

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