A good choice for short breaks; comfortable and reasonably convenient. Chalet Ophelia is a short walk from the middle of Meribel Centre. The ski hire shop offer free storage of boots and skis for Flexiski clients so getting in and out was relatively easy apart from the slippery conditions. The chalet is purpose built and the ensuite rooms are a reasonable size for the French Alps. The communal area is comfortable and focused around an open fire. There is separate TV area although we never used it and most guests seemed to opt to sit in the living area too. The whole chalet was warm as were the hot tubs. You could take evening drinks into the tubs, as long as you used the plastic glasses provided, which added a decadent touch There is a good complement of staff with a manager, two chalet staff and a cook. When we were there there were a maximum of ten guests. When the chalet is full at twenty six guests the level of attention may not feel as high.They cope well with the regular turnover of guests although day to day room cleaning could have had a great attention to detail. They were flexible and helpful on our arrival and departure days. The food and drink service were of a high standard. Breakfast was good with a range of hot options to complement the continental breakfast. Afternoon tea was a cake or biscuits/flapjacks etc. Probably a good thing there was no bread as the potions at other meals were generous. When it was individual items there weren't always enough to allow for other guests having there seconds early. Canapés and sparkling wine (or beer) are served from 7:30 with a three course dinner at 8:00. The menus were interesting and could be adapted to meet dietary requirements.

They confirmed a booking, took our deposit, and then contacted us 6 hours later to say the chalet was no longer available.They blamed it on fast moving bookings ahead of half term. Poor communication. It was only by chance that I had not booked our transport, as the ferry is not yet available. Look elsewhere if you want reliable help.

Last minute trip. Everything booked and sorted within two days of flying out. I got exactly what I d asked for In a chalet hotel in Lech Austria. Sensational holiday , snow excellent , accommodation superb.

Once again we booked our ski holiday through Alpine Answers. We have used them several times and have never been disappointed. They are friendly, knowledgeable and always happy to help. Their website is very user friendly and every member of staff that we have spoken to has dealt with us in an efficient and professional manner. This year we could have booked our holiday through the tour operator for the same price but we booked through Alpine Answers as we have every confidence in their service. They actually got a much better deal for us as they secured an upgrade on two rooms without us having to pay the supplement. We also booked our ski hire through their website and made a great saving on the walk-in price.

We've used alpine answers on 3 occasions to arrange chalet ski holidays in France. They have always been really helpful and professional and found us a great chalet. They are good at responding quickly and tailoring a package to your needs.

We loved this hotel - great location 5 minutes walk (or 2 minutes on the free bus service) from the centre of Val d'Isere, laid back contemporary design, small enough to feel personal, lovely cheerful staff, seductively comfortable bar, great bistro style restaurant with a menu well above the average ski resort standard (nb - book well in advance). Val d' Isere itself ticked all boxes, the extreme teens in our group had scampered up and down La Face a couple of times by mid morning on the first day but happily spent the rest of the week on and off piste over the whole area, with no signs of boredom. The sedate intermediates found plenty of challenges & Evolution 2 ski school was Gallic & excellent. Snowberry for ski/boot hire was a bit tricky to find on the first morning, but provided excellent service, high standard of equipment - & being able to drop skis off overnight was a real pus. We definitely recommend Alpine Answers : the service we received from them was flawless - details of flights, transfers and accommodation were smoothly taken care of - saving many hours of demented fruitless googling.

I would like to thank Imogen for a great choice of Courmayeur for our ski trip. We were a mixed group not in terms of ski ability but in attitude. Some were keen to be on the first lift, others preferred a more leisurely start, followed by plenty of coffee stops. This I made clear to Imogen and Courmayeur was the perfect choice with great skiing for a short trip, but in particular fantastic lunch and dinner options for the daily reunion. Chalet Branlant up the mountain at night was a particular favourite. So many thanks for a great choice of resort. The hotel was also very nice.

Using Alpine Answers is one of the easiest ways to ensure you get exactly the type of winter break you wish for without all the hard research. I like the fact that I simply mention my key requirements i.e. size of resort, country, altitude of mountains, type of skiing preferred, duration of stay, type of accommodation, budget etc. and then leave them to come up with some suggestions. If the first suggestions are not something I am happy I have no hesitation in asking for some more choices as I have never felt that it would be too much trouble. Each time I have used Alpine Answers I have had a good, trouble free holiday.

Best snow and wether for years which helps put a positive spin on everything . First time I have had to walk down snow steps to get to chalet door. Very happy with VIP they always do a good job albeit a little expensive . Chalet hosts were excellent and served up very good meals. Ski in ski out a bonus. Chalet quality not the best with living area above bedrooms with no insulation under floorboards which made it quite noisy.. Experienced worst delays at Geneva Airport. Going we got to fill in forms for lost luggage before they realised it was on the tarmac all the time. On the return our plane was still at Gatwick at our departure time . Normally we book very last minute so we did not get our usually good deal but we wanted the chalet you offered (Poudreuse)and its location so value for money was acceptable but no t the best. Your service was excellent as always and I would recommend VIP as one of the best for chalet skiing holiday in the French Alps

Chalet was basic but reasonable. Bedrooms were very small, dining and living area was spacious though. Chalet hosts were very friendly and very helpful. The food was better than average although not fine dining. Excellent cakes. Wine was very mixed. The pool area was a huge bonus and kids loved it. The sauna and steam room didn't get switched on until 4pm and we would have preferred it on earlier as came back from skiing earlier due to having small children. We were told that any extra guests would be informed that there were two families already booked in and that we would be told if any other guests made a reservation. This was not the case for either side which was a disappointment and you can imagine that the extra guests were thrilled by the arrival of all the kids!

I have used Alpine Answers a number of times now and on every occasion they have delivered. They have extensive knowledge of every ski area they cover from the skiing conditions to the accommodation and always seem to know what is just right for you. I also like the fact that they are never pushy and seem truly committed to recommending the right holiday for you. I wouldn't hesitate recommending Alpine Answers to anyone.

We , as beginner skiers asked Alpine Answers to support us in finding a suitable ski resort with several beginner slopes/ blue runs . We were strongly recommended by Alpine Answers to stay at Hotel Elisabeth in Kuhtai Austria as we were assured that this area was well supported for beginners and we would benefit from several blue runs. This was certainly not the case as the ski area was not appropriate. We had heard that Obergurlg was more appropriate however having me ntioned this to Alpine Answers when first enquiring we were told by Alpine Answers that Kuhtai was more appropriate. We have subsequently been informed by several experienced skiers that Obergurgl would have been a better choice and much more appropriate. Needless to say we were disappointed .

I always try to use Alpine Answers as I feel they have the most knowledgeable staff, best service and most creative options. I have been a customer for over 10 years and this year they found us a great option when no one else could.

Apartment was great. About a 10 minute walk from town which wasn't ideal for the little ones. You can walk up to the piste but this was too steep for the little ones. Supermarket about a 5 min walk. Food was great, too much for us to eat!Would prefer to pay less and have less food. Even with big appetites there was no way we could eat 4 courses. Ski area was impressive. Vast! Very friendly staff.

Very helpful considering I booked the wrong week for half term and the hotel was fully booked for the week before! I dealt with two members of staff but one left and the person I dealt with had the job of taking over and sorting a new hotel flights etc. We would definitely use this company again as all our travel went like clockwork

Alpine Answers have helped us many many times to find great value skiing breaks from large 20+ parties to just 6. Always wanting to help without being pushy. great service, thank you

Good service. This is the second year in a row I have dealt with Alpine Answers as the quotes come out to be competitive and the staff listen to my requests for what we are looking for. This year's accommodation they put forward exceeded my expectations and I actually think the photos didn't even do it justice. I also appreciate that Alpine Answers will qualify out of something they feel they are not best suited to provide - this to me is hugely valuable and shows integrity in a sales team.