Room for improvement

Angel Wholesale www.angelwholesale.co.uk
★★★★☆
4.1
77.0% of users recommend this
  • Quality of service

  • Layout of shop

  • Value For Money

Guest's review of Angel Wholesale www.angelwholesale.co.uk

“Room for improvement ”

★★★☆☆

written by on 24/11/2016

Good variety of products but I'm finding that every order I make takes 4 weeks to get to the point of postage!! Items often become out of stock, holding the delivery up, then by the time delivery comes yet another item will then be out of stock! Very frustrating!

Fairygodmother05's Comment

Written on: 28/11/2016

This is our busiest period of year and both our suppliers and the couriers take much longer to deliver. We always quote lead-times on our products and they are quoted as approximate. This means when we quote a back order lead time we can not guarantee this as our suppliers may change the lead time themselves. We clearly display stock quantities and approximate lead times against each product so customers can choose to order an item that is in stock or wait for an item to come into stock if the item description states it is not in stock at the time of ordering. We also send regular update emails and offer to split the order so you don't have to wait.

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